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Seller#: 0UH8ISD14UKCVD6E9

Perfumax Seller Profile 800-300-7800 Email This SellerEmail This Seller  See all products from Perfumax See all products from Perfumax

Monday-Thurs 9:00am-5:00pm  Fri 9:00am-1:00pm EST

Perfumax sells only 100% authentic, brand name fragrances, skin, bath and body care of exquisite quality-the exact same items you'll find in the finest stores in full-size bottles and miniatures

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Item(s) shipped by Perfumax may be returned for a refund.

    •Item must be returned within 30 days of receipt

    •All items must be unopened, unused in the original packaging and resellable condition.

    •S&H will not be refunded, unless the return is because of company error, buyer must pay all return shipping costs for returns.

    •Be advised that fashion accessories, skincare, hair care and makeup products are non-returnable.

    •Damaged/Wrong Shipment: Please call us at 1(800)300-7800 within 48 hours of receipt to submit a claim.

    •Canceled Orders: Eligible for full refund, including S&H, if canceled prior to order fulfillment.

    •Returned to Sender,Refused Items & Reshippments: A $6.50 S&H fee will be assessed unless it was the result of our carrier's error.

    •All returns must be shipped back to Perfumax using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation), Any package that has not been received by Perfumax and tracking information cannot be provided, will be the sole responsibility of the shipper.

    •Buyer must include copy of invoice

    Mail your return to:

    c/o Returns Department
    5608 New Utrecht Ave
    Brooklyn NY 11219

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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