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Perfumax Seller Profile 800-300-7800 Email This Seller See all products from Perfumax
Monday-Thurs 9:00am-5:00pm Fri 9:00am-1:00pm EST
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Standard Return Policy
•Item must be returned within 30 days of receipt
•All items must be unopened, unused in the original packaging and resellable condition.
•S&H will not be refunded, unless the return is because of company error, buyer must pay all return shipping costs for returns.
•Be advised that fashion accessories, skincare, hair care and makeup products are non-returnable.
•Damaged/Wrong Shipment: Please call us at 1(800)300-7800 within 48 hours of receipt to submit a claim.
•Canceled Orders: Eligible for full refund, including S&H, if canceled prior to order fulfillment.
•Returned to Sender,Refused Items & Reshippments: A $6.50 S&H fee will be assessed unless it was the result of our carrier's error.
•All returns must be shipped back to Perfumax using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation), Any package that has not been received by Perfumax and tracking information cannot be provided, will be the sole responsibility of the shipper.
•Buyer must include copy of invoice
Mail your return to:
c/o Returns Department
5608 New Utrecht Ave
Brooklyn NY 11219