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Seller#: 0UH8ISD19IY0WX950

KPODJ DJ Equipment & Lighting Seller Profile 877-775-7635 Email This SellerEmail This Seller  See all products from KPODJ DJ Equipment & Lighting See all products from KPODJ DJ Equipment & Lighting

877-775-7635. Mon-Thurs: 8AM - 6PM (EST) Fri-Sun: 8AM-4PM (EST)

KPODJ DJ Equipment & Lighting store specializes in the sale of discount dj equipment and stage lighting. It has been family owned and operated by DJ's and musicians since 2002.

KPODJ employees are trianed to be fair, friendly, and knowledgeable.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (22 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 16 Reviews
newegg
72%
Good Rating + 4 4 Reviews
newegg
18%
Average Rating + 3 1 Reviews
newegg
5%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/18/2013

Rating + 5 Quick service

Arrived fast, well packed, and in perfect condition.

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Horrorview
Order Date : 5/25/2012

Rating + 3 No Good Deed Goes Unpunished

Ordered an item from these fellas and, after about a week, said item arrived. Along with it's identical twin. Yes, I was shipped two of the items I ordered, but only charged for one. Being a firm believer in karma, I called their offices, but they were closed, so I texted them my details and waited. The next day I got a call back and I explained the situation. The person on the other line seemed rather nonplussed by it, and informed me that, had I not called, I would have been charged for the other item regardless as they'd sent that one "payment due" (there was no invoice stating this. I was told I'd get a UPS return label, waited a few days for it, and, instead, got another phone call. They said they were sending it then. I got it, had to lug this huge thing to the UPS store 30 minutes away, and sent it back. An offer of a gift card or something would have been nice. In the end it cost me 8 bucks in gas and an hour out of my day to fix their mistake.

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DB
Order Date : 5/6/2012

Rating + 5 Behringer Eurolive B212D

Very prompt delivery of the item - as listed, no issues

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Johnny O
Order Date : 3/26/2012

Rating + 5 excellent

Fast shipping, excellent customer service

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Dj.SpinLoko
Order Date : 2/21/2012

Rating + 5 Best Prices

KPODJ one of the most amazing sellers fast shipment,my items got to my door in a very timely manner,I would recommend them any time

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GL
Order Date : 2/11/2012

Rating + 5 Good Seller

Ordered a "Behringer Eurolive B815NEO Powered PA Speaker" from this seller and even though there was an error on the communication between Newegg and them which delayed the shipping process, they overnighted the product at no extra charge and I still received on schedule.

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pffli
Order Date : 1/4/2012

Rating + 4 KPODJ Equipm't & Lighting

Received the Blizzard Lighting wiPak (2x Blizzard wiCICLE's) as advertised, and in pristine condition.

Clearer specs re 3-pin or 5-pin DMX cxns are needed (these come w 3-pin connectors). Love 'em!

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JacTon79
Order Date : 12/30/2011

Rating + 5 Dj Equipment

Looks Great and Easy to use.

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piperfect
Order Date : 12/16/2011

Rating + 1 Never using Newegg Marketplace again.

I feel KPODJ DJ Equipment & Lighting is probably a reputable company. They where very polite on the phone and helped correct a mistake that I made.

The problem I had is that when I called Newegg immediately after I placed my order to cancel the order they told me that I needed to contact the seller. This made me upset because I was under the impression that I purchased the item from Newegg. I called the 3rd party and was then informed that the product would be shipped from a 4th party. I had to contact Newegg 3 additional times to get a refund.

This has tarnished my previously shiny opinion of Newegg.

0 out of 1 people found this review helpful. Did you? Yes No

neonfrog
Order Date : 12/12/2011

Rating + 4 Pretty good!

Excellent communications! We had some shipping/timing problems, so best to communicate with them ahead of time, thus one star removed.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All products come with full factory warranty (usually 1-2 years).

    If product arrives damaged or defective, KPODJ will pick-up with pre-paid shipping tags and replace product free of charge.

    If customer would like to return any item for cash back or return any working item for store credit, the following provisions must be met. All products must be in new condition. Everything that came with the merchandise (including packaging material) must be returned and put back as it was originally shipped. Product must be well-packed and shipped insured back to the address we provide when an RMA number is generated. Returns must be received back within 30 days of original payment. No returns accepted without RMA number. If customer originally received a damaged or defective unit, we will replace the item at no cost to the customer. Otherwise, the customer is responsible for a restocking fee of up to 25% plus the cost of shipping in both directions.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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