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Seller#: 0UH8ISD19IY0GQ4E0

Hifisoundconnection Seller Profile 877-275-4434 Email This SellerEmail This Seller  See all products from Hifisoundconnection See all products from Hifisoundconnection

HiFiSoundconnection strives to provide you, the customer, with the ultimate online buying experience. We provide the guaranteed lowest prices along with customer service that you would expect from your local retailer.

Every member of our staff makes customer service their number one priority. We want to build lifetime relationships, not one time sales. We have been involved in the Car Audio industry for 11 years and the Home Theater business for 6 years. All of our employees either have installed everything they sell or they still currently do. We are much more than just a warehouse with computer programmers.

HiFiSoundconnection is a group of highly trained electronics professionals. This is what sets us apart from all the other sites out there. We are in the install trenches everyday and we are glad to pass our collective knowledge onto you, our valued customer.

Our company started listing a few excess items a week on eBay.com and we grew into one thier largest car audio sellers. We have obtained their highest powerseller and customer service status in less than 2 years. Over 99% of our customers there have been satisfied with our services. This is a feat that many companies can not claim, much less prove. Let us prove ourselves to you!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (92 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 65 Reviews
newegg
71%
Good Rating + 4 10 Reviews
newegg
11%
Average Rating + 3 1 Reviews
newegg
1%
Poor Rating + 2 2 Reviews
newegg
2%
Very Poor Rating + 1 14 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
bsmitty003
Order Date : 9/4/2014

Rating + 1 Packed in China

This company will waste your money by sending expensive items via the mail without proper packaging. Then they will waste your time by having you send them their junk back on your dime because they couldnt spend and extra 30 cents on some proper packaging. Overall would have been cheaper to go to BestB*uy and you dont have to wait. Second time I've been disappointed. Not "Newegg" friendly.

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Tater Salad
Order Date : 3/29/2014

Rating + 5 Got the Job done

Got what I ordered in a timely fashion.
Product was exactly as advertised and works as intended.
No issues at all.

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N/A
Order Date : 5/13/2014

Rating + 5 Boss CH6940

Received order in 4 days. Everything was good and worked properly.

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Maz Da 3
Order Date : 3/29/2014

Rating + 4 Works fine

There was no padding in the shipping bag. The PLFMTR4 was not damaged. It works fine. I can not get instructions on how to play random songs.

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ROTTEN APPLE
Order Date : 3/11/2014

Rating + 1 AMERICAN DJ RS MB 8 COMBO MIRROR BALL 8-INCH KIT W/ GELS & BATTERY POWERED MOTOR REFURBISHEDnewegg

purchased one. got it WAS NOT WORKING REQUEST FOR REPLACEMENT. GOT RMA# HERE'S THE THING. YOU. YOU. HAVE TO PAID FOR RETURNED SHIPPING THAT WAS SHIPPED TO YOU ..DEFECTIVE ITEM... YES . COST YOU MORE TO RETURNED FOR REPLACEMENT.
PLEASE DO NOT BUY THIS.. SAVE YOUR MONEY AND LOTS OF TIME..

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Vess
Order Date : 2/28/2014

Rating + 5 Good vendor

Quick delivery, Part was what I order and worked as described.

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kenn6miw
Order Date : 2/26/2014

Rating + 5 Fast and Good Price

I received the item faster than expected at a great price. Can't ask for more. They seem to want your business. I'm happy.

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JR
Order Date : 1/25/2014

Rating + 1 NOT GOOD

purchase a pyle car mp3 player fm transmitter.on 1/25/2014 right out the box it did not work....this is very poor on hifi sound connection part it ani't good thing to take
purchaser money and the product doesn't work then you tall them is a restocking fee of 15% off of 11.99 product. I could only say my FB WILL BE BLASTED WITH THIS ITEM....

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Charlie
Order Date : 11/11/2013

Rating + 5 1SKB-R12 Roto Case from HiFisoundconnection

Excellent product. I felt like I got a bonus. The item was such a good price that I figured I was going to get the basic model. The description did not indicate that the rear rail option was included, but it was. Other vendors charge $69 for this option and it was included for no extra charge. It also came with a full set of hardware. So, while the description did not indicate these two things, they were absolutely positive surprises. I live 4 hours travel time from their location but they shipped out the same day and via ground shipping I received it the next day. Would definitely do business with HiFisoundconnection again!

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N/A
Order Date : 9/11/2013

Rating + 5 A++

Fast shipping!
Speaker was shipped in it's factory box, inside a FedEx bag.
Works 100%.
Fast shipping & quality product at a decent price means I would buy from this seller again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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