Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UH8ISD19IY0L7D89

PuzzleZoo.com Seller Profile 877-901-8697 Email This SellerEmail This Seller  See all products from PuzzleZoo.com See all products from PuzzleZoo.com

Monday Through Friday 9:00 am to 4:00 pm PST (No Weekend Hours)

Thank you for your interest in finding out more about puzzlezoo.com. Founded in 1993, Puzzle Zoo has grown from 1 store on the Santa Monica Promenade to 7 stores throughout Southern California and Texas. After years of making collectors and kids happy at our retail locations, Puzzle Zoo launched PuzzleZoo.com. We hope you enjoy our massive selection, and dedication to fast and friendly service. Thanks for shopping with us and we look forward to having you join our family of satisfied customers. If you have any questions, concerns or suggestions, please do not hesitate to contact us.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (25 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 22 Reviews
newegg
88%
Good Rating + 4 3 Reviews
newegg
12%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Ed
Order Date : 10/28/2013

Rating + 5 1 x Final Fantasy XIII Play Arts: Oerba Dia Vanille No 3 Action Figure

Great Item.
Excellent Seller. Quick Shipment.

Did you find this review helpful? Yes No

N/A
Order Date : 4/3/2013

Rating + 5 Great seller

When I found out there would be a problem delivering my item (not due to the seller), the seller responded very quickly to make sure everything came out right.

Did you find this review helpful? Yes No

batmark
Order Date : 2/12/2013

Rating + 5 great seller!

fast delivery excellent condition!

Did you find this review helpful? Yes No

gra688
Order Date : 6/17/2012

Rating + 5

Great thank you!!!!!!!!!!!!!!!!!!!!!!

Did you find this review helpful? Yes No

cyribus
Order Date : 11/17/2011

Rating + 5 great

The product actually arrived quicker than expected. Thank you. I look forward to doing more business with you in future.

Did you find this review helpful? Yes No

N/A
Order Date : 11/13/2011

Rating + 5 5 Stars

Excellent service! Items ordered were as described and shipped fast.

Did you find this review helpful? Yes No

N/A
Order Date : 10/16/2011

Rating + 5 Chronicles of Narnia: Girls on Aslan statue

No problems. Recommend dealing with !

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    At PuzzleZoo.com, your satisfaction is 100% guaranteed! This means that if you are unsatisfied with an item you order from us for any reason, you may return it for a full refund of the purchase price. To be eligible for a refund, the item must be returned to us in the condition in which it was received (i.e. packages must be unopened and undamaged.) You have 7 days (from its delivery date) to inspect and return the item to us for a full refund.

    To return an item to us, please contact us first and describe the problem by emailing us at orders@puzzlezoo.com or calling our toll free number: 1-877-901-TOYS(8697). We will respond, typically within 24 business hours, with instructions for an exchange or return. Be sure to include a copy of your invoice with the item(s).


    You don't have to have a reason to return an item to us. If you've changed your mind about an item for any reason, you have 7 days to return it to us. As long as the item is still in the condition in which it was sent (unopened and undamaged) we will be happy to accept it back.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.