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Seller#: 0UH8ISD19IY0U37BB

Neway Int Housewares Seller Profile 626-839-2650 Email This SellerEmail This Seller  See all products from Neway Int Housewares See all products from Neway Int Housewares

Monday – Friday (8:30 AM – 5:00 PM PST) / No Weekend Hours

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 17 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/1/2012

Rating + 5 Just what I ordered

My nephew was happy to receive these for his first apartment. Shipping was bit slower than expected but still received within a week or so of ordering.

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Order Date : 6/7/2012

Rating + 5 Good vendor

The item I bought was as described and it was delivered undamaged before the estimated delivery date.

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Order Date : 2/25/2012

Rating + 5 Stainless Wok

Great cookware and very nice addition to our tools in the kitchen. We love this pan for cooking our fried rice recipes and similar asian recipes.

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Order Date : 1/23/2012

Rating + 5 Great knives!!!

Nice product at a good price. These knives are not cheap flimsy light knives, they are solid and fit good in your hand. They are very sharp. I have bought plenty of knives in the past and with sale price and the free steak knives you can't go wrong. The butcher block has a very modern look to it. Shipping was fast, Ordered on a Wednesday and Had delivery date of Monday and they were delivered on a Saturday all with free shipping couldn't believe it. Would recommend this product and the seller.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/7/2012

Rating + 5 Fast shipping, nice pan.

Thank you!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    We accept return and or exchange within 30days from the date of purchase.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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