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Seller#: 0UH8ISD1C9RJ54E16

Microfiber Products Online Seller Profile 866-888-8185 Email This SellerEmail This Seller  See all products from Microfiber Products Online See all products from Microfiber Products Online

We are a small family-owned company manufacturing and selling top-quality goods. We have been selling online for over a decade. Originally we specialized in microfiber mops and cloths, we later diversified to include waxes, gadgets, electronics, eco-cleaning, auto detailing, multi-tools and other popular trends like fitness and dance poles. We carry Zymol, green laser pointers, ez up style tents, wagons, Lifehammer, Resqme, windshield crack repair, dent repair, toll pass holders, Swiss Tech, Mighty Grip, Xpole, Mipole and so many more.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (30 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 24 Reviews
newegg
81%
Good Rating + 4 4 Reviews
newegg
13%
Average Rating + 3 1 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
H-Design
Order Date : 12/8/2012

Rating + 1 Awful Customer Service! Avoid!!!

Attempted to return defective merchandise that was given as a Christmas gift, and broke on day 3. Seller canceled replacement request RMA because it had been 30 days from purchase before they recieved the item back (but within the 14 day window of RMA being requested), I guess ordering early for Christmas is a bad idea!
Seller Response:Dear Customer. This order was packed and shipped directly by Newegg Fulfillment warehouse. We had no communication with you and we are sorry that they (Newegg) let you down. We will report this to them on your behalf and again so sorry this happened. We value all customers very highly. Thanks.

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Parellex
Order Date : 4/5/2012

Rating + 5 So far so good...

I just bought the Swiss-Tech 6-in-1 tool. The price for it was good and it had free shipping. I was surprised when it came two days later.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Item must be new in package for full refund. Items damaged in shipping or DOA will be replaced. We handle the carrier claim process. Customers need to hold damaged packages until carrier can inspect.

    Restocking Fee only applies on oversize and specialty items.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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