Savings Mall Seller Profile 855-866-6255EXT1 Email This Seller See Seller Store See all products from Savings Mall

Would never buy anything from this seller ever again.
Purchased a lamp, that came from savings mall, sent it back, and it has now been 30 days without a refund. Seller keeps telling me i will receive my refund shortly after they confirm the product has been returned to their warehouse...HELLO, you've had it for almost month.

This is why i usually buy everything from the other seller that's name implies a jungle....they would have stepped in and solved this - they focus on customer service unlike these other online retailers who shouldn't even be in business.

The item I purchased had to be returned because it was rusted while supposedly "new", but they took the item back with no problem at all and were real friendly.

Slow shipping and tracking number provided did not work.

Item was correct and was delivered on time and in perfect condition. No complaints.

where is it

Ordered on Mar, 27 and still have not received the item. C'mon, that's over 2 weeks.

It was a horrible experience - still is. I haven't gotten our refund from speakers I returned more than a month ago.

Wow yeah these guys are horrid. I ordered the part and then received every indication that I should get it. It was back-ordered and canceled twice within their own system without any notification given to me. More than 10 days after I placed the order I give them a call and instead of the customer service rep being understanding they greeted me with sarcasm and when I asked if they were going to issue me a refund they said "We keep our customers money all the time.... No sir I'll issue you a refund...OK?"

I would NEVER buy from these guys again and this may change our attitude towards buying from NewEgg in the fugure.

This device failed the first time I used it. When I tried to RMA it, Savings Mall told me they had contacted the manufacturer and would let me know when they receive a response. My response is are you kidding me? They gave me more static until they gave me an RMA and I returned the device.
I should have read the negative reviews on Newegg and can’t believe they were operating with such a dissatisfied consumer base. They’re no longer trading and I can only get through by email (phone and website are useless).
It didn’t cost that much, but until this gets resolved, I hold Newegg accountable, legally if need be. When I called to register my complaint, I was told by Newegg customer support that I would be contacted by a service rep. No one has. I’ve never had a problem in the past and I’ve ordered many computer supplies, both for business and personal, from Newegg (and RMAs when needed), but in future, I will take my business elsewhere. I no longer have faith in these companies.

I had a problem with the product and contacted the seller to set up a return. It seems that newegg was removing the return information from the email response. After quite a few emails it was resolved. Newegg needs to have a seamless system between their suppliers that streamlines the return process. The one egg rating is for newegg, It does not matter to me if you post this comment; however, I would suggest that you review RA information that must be sent to customers by your suppliers.