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Seller#: 0UH8ISD1C9RJ57F0F

Shop Techy Seller Profile 800-685-3119 Email This SellerEmail This Seller  See all products from Shop Techy See all products from Shop Techy

We take great pride in bringing you the highest quality products, for family, home and office at the lowest possible price.

In an effort to provide the fastest and most efficient customer service to our customer’s we ask that you send an email to support@shoptechy.com. Please include your full name, order number, email, as well as your phone number, and we will get back to you within 1 business day.

We understand you have many options when choosing where you shop, so from all of us here at Shop Techy, Thank you so much for shopping with us!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (100 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 40 Reviews
newegg
40%
Good Rating + 4 11 Reviews
newegg
11%
Average Rating + 3 7 Reviews
newegg
7%
Poor Rating + 2 6 Reviews
newegg
6%
Very Poor Rating + 1 36 Reviews
newegg
36%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 9/27/2013

Rating + 4 Nice

The frames I ordered were exactly what they advertised. They work great and love them.

0 out of 1 people found this review helpful. Did you? Yes No

Spearol
Order Date : 9/27/2013

Rating + 1 Still have not heard back from these guys

I ordered a cello case and the website indicated it would be here in 7-10 days. Still no word from Savings Mall and I sent 3 messages asking them what is wrong. I guess they have enough business and don't need mine.

2 out of 2 people found this review helpful. Did you? Yes No

Federal Government
Order Date : 7/9/2013

Rating + 1 It's a crime to charge before shipping

Ordered 3 8-port switches 07/09/13, charged on 07/15/13.
Also given a bogus tracking number. I contacted SavingsMall POC on countless occasions as time progressed. I still have not received any tracking information or update as I was told each time I spoke with them, before their communication stopped altogether. All I wanted to know was the ETA. ...It is almost October. It amazes me that they are allowed to continue their business through NewEgg.

2 out of 2 people found this review helpful. Did you? Yes No

dknife
Order Date : 8/13/2013

Rating + 2 Lackluster service, be wary

First time I've used this seller through Newegg and probably the last time. As with many others, tracking information was invalid. They did reply eventually to an inquiry staying they will look into it but no further correspondence and no valid tracking numbers.

I wrote them a scathing email this morning however the items did then show up at our business suddenly without any notice.

I can't conduct business not knowing if/when items are coming. Unless it's an absolute crazy deal and you're not in any rush or won't be furious if you don't get what you ordered eventually, then possibly use Savings Mall. Otherwise I'd suggest to stay away.

What I don't get is how Newegg keeps a seller like this on their Marketplace. I've been dealing with Newegg for 7 years and I've spent hundreds of thousands with them. Providing access through their system to a seller like this reflects badly on them. Ultimately Newegg is responsible for anything advertised on their site and sold through them.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/8/2013

Rating + 1 The wrong way to do business

Found out weeks after placing the order and a dozen emails begging for any info such as tracking which I never received, that the order never even shipped and there was no ETA. Newegg was great in trying to handle it, but this seller is horrible and I will never do business through them again.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/2/2013

Rating + 1 ONCE AGAIN, INCORRECT SHIPPING INFO

Just like in previous reviews, this seller claims to have an item in stock, takes your money, and then issues a bogus tracking number. They don't take phone calls either. Finally got someone to call me back and they gave me a refund. She had "no idea" why they issued me a tracking number for an item they didn't have in stock. Thanks for wasting my time!!

2 out of 2 people found this review helpful. Did you? Yes No

Pers
Order Date : 7/6/2013

Rating + 1 Am I ever sorry ....

I suppose I have to give at least one egg, but if I had a choice I'd give NO eggs at all. Terrible service experience. I ordered a Tripp-Lite 10 port USB hub on the 6th of July with 5 to 7 day standard shipping, received an invoice with a invalid tracking number, 13 days later I haven't received the shipment and my inquiry regarding shipping and the tracking number have been ignored.

I expect, and have always received, exemplary service from Newegg. This provider does Newegg nothing but disservice.

I'll not make the same mistake a second time. Please don't you make the *first" mistake.

Stay away from this vendor

2 out of 2 people found this review helpful. Did you? Yes No

Loyel NewEgg buyer
Order Date : 6/25/2013

Rating + 1 Worst Reseller Ever!!!!

Order an Item on June 28 from Savings mall. Received my Tracking on July 1. However, tracking number was wrong. I called Savings Mall several times but no response. I used Newegg messaging to contact them to check on my order. but no response. Newegg assured me they'll take care of me if I didn't received the item by July 10. I did finally receive the order. However, Customer @ Savings Mall doesn't exists. Future buyer be aware. I will not buy anything from this reseller. Newegg should pull the plug from this merchant. I wish I can give them a rotten egg.

2 out of 2 people found this review helpful. Did you? Yes No

Unsatisfied Customer
Order Date : 6/17/2013

Rating + 1 Never Received, Poor Communication

Never received the items ordered, tracking information was incorrect, and after emailing them twice, I gave up and contacted NewEgg directly for a refund. Disappointing that you can't trust sellers, especially this one.

2 out of 2 people found this review helpful. Did you? Yes No

Unsatisfied_Customer
Order Date : 6/10/2013

Rating + 1 Do not buy from Savings Mall!!!

The item I ordered was defective and I cannot get an return authorization!

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    We strive to offer the best possible customer experience ever. As such, we have a no hassle return policy.

    Follow one of the following scenarios

    "I just want to return it"
    We offer a 30-day return policy. We are not able to accept returns on software, refurbished, MEMORY or Licences. Assuming the product is not damaged and is still in new condition (unopened, factory sealed). We just ask you to pay the return shipping. As soon as we receive the product back, we will inspect it and issue you a full refund on the product.

    "I got my product damaged"
    We are so sorry that happened. We take every care to package your product for the ride but sometimes once it leaves our hands it can get damaged. If you receive your product damaged contact us immediately. We will send you a call tag to pick-up the product and get a new one sent out as soon as possible.
Software - PC Games Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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