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Seller#: 0UH8ISD1C9RJWH73B

ScentedMonkey Seller Profile 516-348-1100EXT164 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ScentedMonkey See all products from ScentedMonkey

We are the crazy folks from We strictly believe in bringing everyone the deepest inventory possible, with the best prices. We are extremely customer centric. Your satisfaction is our aim. So is making the world less funky, at ScentedMonkey…

If there is anything we can help with, please e-mail us at or call us toll free at 1-800-595-1644.

Thank you.

The Monkey

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (94 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 55 Reviews
Good Rating + 4 17 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 20 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Oleg B.
Order Date : 8/30/2016

Rating + 3 Slow shipping

Everything would be ok if not the slow shipping - the seller shipped my purchase only a week after it was paid for.

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Matt A.
Order Date : 8/16/2016

Rating + 5 Perfect.

I am writing this because before ordering I noticed several negative reviews for this seller. I ordered on the 16th and received my the exact cologne and size I ordered 4 days later on the issues at all. Item is exactly as described and my wife loves the scent. It's also half of what retail places were wanting for it.


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Kevin H.
Order Date : 2/8/2016

Rating + 5 Good Service

Order came very quick without paying for expedited options. Impressive. Reminds me of NewEgg from years back.

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Order Date : 9/11/2015

Rating + 5 A+ Fast Shipping Great Seller

An asset to the online eCommerce community, would do business with again.

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Order Date : 5/7/2015

Rating + 1 Extremely Shady Seller - Beware.

Ordered hair product from scented monkey and ordered/paid through newegg. Sent me product expired by 2 years. Would not assist at all with refund or pay return shipping for the defective items. Newegg finally gave me an RMA and agreed via email to pay up to $10 shipping back. It's been a few months and newegg will not return my messages let alone the seller. I have full documentation proving I shipped back product successfully via UPS. Very frustrating. I have messaged / called upwards of 15 times.

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Order Date : 6/18/2015

Rating + 1 D.S. Laboratories Spectral.RS 60g/2oz

I purchased product from this seller: The product (D.S. Laboratories Spectral.RS 60g/2oz. The product expiration date is in 2013. I think it is illegal to sell treatments like this one with expired date. Avoid this seller.

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Order Date : 6/23/2015

Rating + 5 Excellent

Great price, fast shipping.

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Order Date : 2/27/2015

Rating + 1

I think this is a terrible website and I will never use it again. I will continue to use the other websites that I have been using for years (which you will not allow me to mention). They always have a solution when there is a problem. Your website did not even offer assistance when I was not satisfied. The seller sent the wrong item. They charged me postage and would not refund that and then they didn't want to pay postage to return the item. Also, they were going to charge a 20% restocking fee. All of this is ridiculous and I will tell everyone I know not to use this website.

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Order Date : 12/5/2014

Rating + 1 Horrible! Ruined Xmas

Ordered some cologne, order went through, money was taken out, showed as shipped. Never received the package that was supposed to be here within 5-7 business days. When I messaged them they replied with a short message that the product is out of stock. They really must be Monkeys I will never buy from them again.

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Order Date : 12/5/2014

Rating + 1 Should have read the reviews

Never received item. Waited 11 days after order placed and 9 days after it "shipped" Package never moved via tracking info provided. Buy from someone else. Waiting for refund. Glad I used PayPal.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    For hygenic purposes, we can only accept items that are not used.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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