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Seller#: 0UH8ISD1KF2HN4747

MaBelle International Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from MaBelle International See all products from MaBelle International

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

X1000 Diamond's parent company - Lee Heng Diamond Group - has been in the diamond wholesale business for more than 50 years. The group has established a worldwide reputation for maintaining the highest quality craftsmanship in cutting and polishing, distinguished jewelry designs, jewelry manufacturing, and comprehensive retail services.

Subsidiaries of Lee Heng Diamond Group includes: Lee Heng Diamond Co. Ltd., IAD Jewellery Ltd., Ablemaster Jewellery Manufacturing Co., Mabros Gold Co. Ltd., MaBelle Jewellery Co. Ltd., MADIA, Falconer Jewellers, Mabros Jewellery Co. Ltd., Dorical Ltd.

The vertical integration of wholesale, manufacturing and design enables us to lower the cost and thus provide our customers with products at very competitive prices.

X1000 Diamond focuses on originally designed and trendy style products. We launch new collection constantly to match the season's fashion and festive gifts. We provide a great selection of different styles and designs, so you can definitely find suitable style for different occasions in your daily life.

Each purchase will be packed by a FREE Gift box and free delivery is provided by us. If the purchased items is bought for a gift, we can send the gift card with your personal message together to your appointed address. All 18K diamond pendant will come with a 925 Sterling Silver Chain 18".

Our facebook page:

From now on, if customer buys any one of our diamond jewelry, give us rating and "like" our facebook page, a free gift will be given. Free Gift will be Bling Bling Platinum Plated 925 Sterling Silver Character or Symbol Bracelet Charm. Free Gift is Limited and they come with first come first serve basis.

All of our goods will have warranty for 1 year after purchase.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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