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Seller#: 0UH8ISD1KF2HH6A12

CTCStore Seller Profile 347-556-2847 Email This SellerEmail This Seller  See all products from CTCStore See all products from CTCStore

Welcome to CTC Web Store at

CTC Store was founded as a digital camera & computer value added reseller (VAR), became a reseller to fill the market need for digital memory storing devices, and is emphasizing satisfaction and support to differentiate itself from price-oriented competitors.

CTC Store provides flash memory and computer accessory products to customers who own digital camera and computer devices. We are especially focused on the resale of memory stick, compact flash, secure digital & USB flash drive / jump drive and flash memory card reader material to individual customer and small business

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (135 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 74 Reviews
Good Rating + 4 21 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 7 Reviews
Very Poor Rating + 1 27 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/19/2014

Rating + 5 They get the job done

I've ordered from them 3 times now. First and third times went off without a hitch. Second time, I waited weeks and never received the item. Contacted them and they refunded my money and still sent the phone case out. That's great customer service consistent with NewEgg's traditions.

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Order Date : 1/28/2012

Rating + 2 bad discription

the seller did not specify the item correctly. only after I made the complain.

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Gabe M
Order Date : 10/15/2013

Rating + 1 Never received item

Never received Item

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Order Date : 9/11/2013

Rating + 5 Great

Quick shipping, fast delivery, great product. Just have to turn on the case about 3 times a day for about 30 minutes each and my phone stays topped off all day and night and the case is usually 1/4 to 1/2 down could go 2 days without recharge. I am a power user only make about 6 calls a day but text and internet about 4 or 5 hours a day.

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Order Date : 8/9/2013

Rating + 1 Seller never shipped!

They created a tracking number, but it appears they never shipped my order and did not answer my email.

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Order Date : 3/29/2013

Rating + 1 RETURNED

I purchased Sandisk MobileMate Micro SD & M2 Reader. They didn't work, so I returned them under RMA. THEY LOST THE RETURNED RMA'ED ITEMS, and refuse a refund. I don't recommend purchasing from this merchant - they're not NEWEGG.

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Order Date : 2/10/2013

Rating + 5 I would buy from them again

CTCStore shipped quick, product arrived in-tact and I was billed what was agreed upon. Can't ask for more!

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Order Date : 2/10/2013

Rating + 4 Good seller

Smooth transaction and seller shipped quickly.

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Order Date : 2/16/2013

Rating + 5

Excellent case at an unbelievable price.

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Order Date : 1/24/2013

Rating + 1 No response for RMA

The reader was received crashed and had 20 cents postage due. Contacted them for exchange but no response.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    1. Refunds will be processed within 7 business days after CTCStore has received the returned product.
    2. Shipping charges may be refunded if the return is due to an error by CTCStore. In all other instances, initial shipping charges will be deducted from the refund.
    3. The customer is responsible for return shipping fees.
    4. Defective/incorrect items will not be charged any restocking fee. The postage of returned items will be refunded only for USPS 1st class mail with delivery confirmation service.
    5. A 10% restocking fee will be charged to sealed items or bulk items, and a 25% restocking fee will be charged to opened items
    6. For items with free shipping, we will deduct a shipping charge of $2.95 per item from the refunded amount plus restocking fee.
    7. Refunds will be made in the same form of payment originally used for purchase.
    8. No returns will be accepted without an proper RMA Number.
    9. Product warranty applies to defective units for replacement as specified within product packaging for each individual product.
    10. A missing item or damaged product fee will be charged for any used product or any product missing its original box, packaging material, contents, accessories and/or manuals.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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