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CTCStore Seller Profile 908-388-1218 Email This Seller See all products from CTCStore
Welcome to CTC Web Store at Newegg.com
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
2. Shipping charges may be refunded if the return is due to an error by CTCStore. In all other instances, initial shipping charges will be deducted from the refund.
3. The customer is responsible for return shipping fees.
4. Defective/incorrect items will not be charged any restocking fee. The postage of returned items will be refunded only for USPS 1st class mail with delivery confirmation service.
5. A 10% restocking fee will be charged to sealed items or bulk items, and a 25% restocking fee will be charged to opened items
6. For items with free shipping, we will deduct a shipping charge of $2.95 per item from the refunded amount plus restocking fee.
7. Refunds will be made in the same form of payment originally used for purchase.
8. No returns will be accepted without an proper RMA Number.
9. Product warranty applies to defective units for replacement as specified within product packaging for each individual product.
10. A missing item or damaged product fee will be charged for any used product or any product missing its original box, packaging material, contents, accessories and/or manuals.
PO Box 385
Lake Hiawatha, NJ 07034-0385
Please include the RMA number by using USPS 1st Class Mail with delivery confirmation service.