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Seller#: 0UH8ISD14O565745B

ProgressiveRC Seller Profile 443-228-8379 Email This SellerEmail This Seller  See all products from ProgressiveRC See all products from ProgressiveRC

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (24 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 17 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/24/2014

Rating + 5 Fast Delivery+++

Item shipped before Newegg site provided shipping information and being in Washington state it shipped overnight.

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Order Date : 3/26/2014

Rating + 5 Top Notch

Good product, very prompt shipping...I will reorder from them!

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Order Date : 5/14/2012

Rating + 5 Great customer service

The ordering system ended up sending me the wrong part (NewEgg's fault, not the seller, I imagine). I emailed them, and got a very personal response. I was able to exchange the part very quickly. They include stickers and lifesavers in the package, which is kind of fun.

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Tung Tran
Order Date : 5/8/2012

Rating + 5 ThunderPower/PolyQuest Balance Board

Quick delivery...great value thanks

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/19/2012

Rating + 5 Everything good

Quick shipment, everything as expected.

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Order Date : 3/23/2012

Rating + 1

These extensions balancing cables are NOT SILICONE! Even though in prescription is:
"This extension lead for your balance connection gives you the ultimate in charging flexibility, with three feet of top-quality silicone wire to run from your battery to your PowerLab8. "
Silicone cables are rated for 200 °C not 90°C.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/25/2012

Rating + 5 Awesome Seller!

This seller was wonderful. They took my phone call and were very flexible with the whole order. I will definitely be buying RC supplies from them in the future, but through their own site. Check it out!

1 out of 1 people found this review helpful. Did you? Yes No

J in Washington
Order Date : 1/23/2012

Rating + 5 Fast and correct

Received quickly (they're local so not too surprised). Packaging was sufficient for product ordered, and I'd heard of this seller outside newegg so I knew them to be reputable. Good prices too!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/6/2012

Rating + 5 Fast shipping

Nice batteries and cheap too!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    We offer a full 30 day satisfaction guarantee on all purchases made, when products are returned in original condition. This does not apply to PRC Cases which have been modified with cut-outs for the installation of accessories - these are considered custom items and are non-refundable. All other items returned in original condition in the 30 day window will be refunded 100%, minus any shipping cost. For items not returned in original condition and packaging, a 40% restocking fee will be assessed.

    Please use our contact form to initiate a return for any reason or send us an email. Refunds will be processed back to the original form of payment on our receipt of the items returned. Please note that for credit card refunds it may take until the next billing cycle for the credit to appear on your account. Customers are responsible for the cost of return shipping when sending items back to ProgressiveRC, if you would like us to arrange the shipment, we would be happy to send a shipping label and deduct the cost from your refund. Note that we are unable to offer this service for international customers.

    For warranty or service issues, please download our simple RMA Request Form. All electronic items carry a manufacturer's warranty, please see individual product pages or manuals for details on warranty duration. When an item needs to be replaced rather than serviced under warranty, we may elect to issue a replacement on receipt of tracking information for the original unit's return.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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