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Seller#: 0UH8ISD14O5670837

ZIYA Tech Co., Ltd Seller Profile 800-390-1119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ZIYA Tech Co., Ltd See all products from ZIYA Tech Co., Ltd

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Founded in 2004, Ziya Technology is a global leader in the design, development, and manufacturing of 3C accessories.

Specializing in the design, development and production of high quality products. The products are including the Apple iPad, iPhone, iPod and game accessories.

Up to the present, Ziya supplies global consumer with the highest performance and the highest quality products. To fulfill worldwide customer’s various demands, the company’s businesses include OEM / ODM, and OBM services which is under the trademark of “Ziya” and “Case4U” brands.

Our goal is to provide customers with the different needs of solution. Also, providing our professional service immediately and satisfy all demand of our clients.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (27 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
newegg
66%
Good Rating + 4 1 Reviews
newegg
4%
Average Rating + 3 1 Reviews
newegg
4%
Poor Rating + 2 3 Reviews
newegg
11%
Very Poor Rating + 1 4 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
JMark1
Order Date : 1/5/2013

Rating + 5 Great Seller

Product arrived FAST & was as described. Would definitely do business with them again.

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Jake
Order Date : 10/31/2013

Rating + 2 Meh

This product is.. okay. It gets the job done. There are some issues with it though,:
First, this thing gets all the interference. Particularly near a USB charger (mine is an in car USB charger, there's a high pitch whine).
Second, It also has trouble connecting to my GS3. To get it to connect I have to plug it in very slowly.

Did you find this review helpful? Yes No

Anonymous
Order Date : 7/7/2013

Rating + 2 Good Looking Product(s), horrendus build/quality assurance

Bought the 3.5mm splitter for "Samsung Galaxy S3" because I needed the slim male housing to fit in my phone case. Went through 2 RMA's before an ACCEPTABLE one came in the mail. Very grateful to Newegg for the quick response and delivery of replacements. Although I received one that works, the workmanship/fit is poor. It's pretty hard to mess up a 3.5mm splitter. Would not recommend this seller.

1 out of 1 people found this review helpful. Did you? Yes No

hellogoodbye
Order Date : 5/11/2013

Rating + 2 Wrong color

Product they sent me (3.5mm cable extender) was good, except it was not the color that I had picked. If they didn't have that color in stock, they should have emailed me and asked if it is ok to send another color instead (sent neon yellow instead).

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Anonymous
Order Date : 5/1/2013

Rating + 1

I have received the extension cable, but it does not work. Send it back would be more expensive then what I have paid for it, so basically I have to eat it.
Thanks for nothing ZIYA Tech.

Martin

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NDW
Order Date : 3/15/2013

Rating + 1 Joke

Very poor fit

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Anonymous
Order Date : 6/15/2012

Rating + 5

Perfect... as usual!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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