Supreme Werks Seller Profile
657-549-0112
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Review Summary
(6
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3 Reviews |
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2 Reviews |
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1 Reviews |
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| Reviewer | Seller Review |
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7/24/2012 10:35:06 AM
Very well constructed, however they are more of a "gold mirror" shade over smoked. Still overall a good product if your looking for a replacement for the OEMs
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7/11/2012 10:51:06 PM
I realize that your ordering through a different party. But when I bump up shipping so I can get things faster, and you don't tell me you need a signature, and my package comes the next week due to this (plus having to ship it to some random fedex far from me), really defeats the purpose of me paying more for shipping.
Seller Response:Chad, we put signature confirmation on all our packages exceeding $100.00 in value to ensure the package arrives safely to you.
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Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 14.00%
RMA Policy
- Supremewerks.com has a wide variety of products for sell that are returnable. For us to honor a return, you MUST ask for an RMA (Return Merchandise Authorization) number within thirty days of purchase. All ready-to-sell, unused and new items sold at Supreme Werks have individualized RMA numbers, along with original paperwork, parts, and packaging, without additional shipping charges.
Some products, such as the engine programmers and radar detectors, require a 14% restocking fee. We carefully examine returned items before issuing any refunds or replacements. Custom-panted, used, or freight-shipped products do not qualify for returns. International orders may not be returned or exchanged unless the product is defective or Supreme Werks made an error with the order.
Reimbursement for installation fees, labor charges, use of product or installation damages is not permitted at Supreme erks under any circumstance.
In order to acquire an RMA #, the buyer must access the associated account of purchase by simply logging in with the email address and order number/password. Click the link that states “Return Items,” which is located above the product(s) tab in the order status category, and select “Return Reason,” which is located in the dropdown menu situated on the right side of the page. The next step is to confirm and press the “Submit” button; by doing this, your return request application will be delivered automatically to the returns department.
As a notification that we have received your request, a follow-up will be initiated by an email or phone call within 24 to 48 hours maximum. It is essential that you allow enough time for processing during holidays and weekends.
There is an extra 14% restocking fee for shipments received without a correct RMA number; this is noted on the exterior side of the package.
Supreme Werks will not be held responsible for products returned with incorrect details, such as RMA number, customer's name or address in or on the package.
In the event a product is rejected due to factory defect, the buyer qualifies for a return with a prepaid shipping label that we will provide. In order to obtain a valid Return Authorization Number, we recommend that you review our complete return procedures above. As soon as you receive the RMA number and shipping label, you can easily return your defective product as communicated by the customer care professional. Once we confirm that the returned parcel is in transit, we will process a credit to your account or issue a replacement.
RMA instructions
