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Supreme Werks Seller Profile 657-549-0112 Email This Seller See all products from Supreme Werks
Supreme Werks was established to not only fulfill the needs for the automobile enthusiasts, but to give great care to the customers. Supreme Werks members are true enthusiasts, who strive to provide our customers a great selection of products for their vehicle. We are committed to providing and maintaining an excellent customer service by offering new and exciting products, with low prices, to our loyal customers. We strive to continually bring you the largest selection of aftermarket performance parts and accessories with the lowest pricing.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
Some products, such as the engine programmers and radar detectors, require a 14% restocking fee. We carefully examine returned items before issuing any refunds or replacements. Custom-panted, used, or freight-shipped products do not qualify for returns. International orders may not be returned or exchanged unless the product is defective or Supreme Werks made an error with the order.
Reimbursement for installation fees, labor charges, use of product or installation damages is not permitted at Supreme erks under any circumstance.
In order to acquire an RMA #, the buyer must access the associated account of purchase by simply logging in with the email address and order number/password. Click the link that states “Return Items,” which is located above the product(s) tab in the order status category, and select “Return Reason,” which is located in the dropdown menu situated on the right side of the page. The next step is to confirm and press the “Submit” button; by doing this, your return request application will be delivered automatically to the returns department.
As a notification that we have received your request, a follow-up will be initiated by an email or phone call within 24 to 48 hours maximum. It is essential that you allow enough time for processing during holidays and weekends.
There is an extra 14% restocking fee for shipments received without a correct RMA number; this is noted on the exterior side of the package.
Supreme Werks will not be held responsible for products returned with incorrect details, such as RMA number, customer's name or address in or on the package.
In the event a product is rejected due to factory defect, the buyer qualifies for a return with a prepaid shipping label that we will provide. In order to obtain a valid Return Authorization Number, we recommend that you review our complete return procedures above. As soon as you receive the RMA number and shipping label, you can easily return your defective product as communicated by the customer care professional. Once we confirm that the returned parcel is in transit, we will process a credit to your account or issue a replacement.