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Seller#: 0UH8ISD1OPJNH68B4

Urban Goods Seller Profile 917-882-8007 Email This SellerEmail This Seller  See all products from Urban Goods See all products from Urban Goods

When it comes to the love for your hobbies and pets, delivering quality and reliability is our #1 priority. Whether for the avid aquarium hobbyist, the die-hard cyclist or the loving petowner, our products will promote the longevity of your hobby and enhance your experience. Order with us and enjoy the ease of mind that comes along with knowing that the right item will arrive at your door on time. It is our priority to timely deliver your orders each and every time. If you have any questions or are in any way unsatisfied with your order, our friendly staff will try their best to correct it.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/19/2014

Rating + 1 BAD VENDOR, watch out!

Purchased an item from newegg, which was fulfilled by this vendor, the item arrived defective, Newegg wont let me RMA the item, and vendor will not contact me, after 5 emails I have given up.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/13/2013

Rating + 1 Looks like a Million works like its worth $1.00

hi I received a scale from you today it doesn't calibrate I tried it 12 times including removing the battery to clear the memory and it keeps coming up fail TRIED TO CONTACT SELLER 3 x AND SELLER WON'T RETURN MY EMAILS OR ANSWERE THE PHONE FROM # PROVIDED

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/17/2012

Rating + 2 Quickly delivered to wrong address...

Ordered a product and it was shipped to the wrong address. They did refund me very quickly.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 2/22/2012

Rating + 5 on time and as described

ordered a kitchen/postage scale, received quickly, nice product!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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