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Seller#: 0UH8ISD12CZIGQ8A7

BulbAmerica Seller Profile 888-505-2111 Email This SellerEmail This Seller  See all products from BulbAmerica See all products from BulbAmerica

BulbAmerica.com has become one of the largest online providers of quality lighting fixtures and name brand light bulbs in the US. Since the launch of BulbAmerica.com in 2003, our goal has been to earn the trust of our customers. We offer high quality products that are sourced directly from the brand manufacturers and continue to offer the most competitive prices in the industry. We are committed to providing honest and upfront service during every level of customer interaction. To help answer any questions, BulbAmerica has a team of experienced lighting specialists that are regularly available via phone and email .

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (92 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 70 Reviews
newegg
76%
Good Rating + 4 13 Reviews
newegg
14%
Average Rating + 3 3 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 6 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 3/5/2014

Rating + 5 fast, fast, fast

Exactly what I ordered. Fast shipping and properly packaged.

Did you find this review helpful? Yes No

N/A
Order Date : 2/14/2014

Rating + 1 furious.

Purchased a $250 replacement bulb for my projector. States OEM replacement. Filament on the new bulb burnt out in under 30 hours of use. Submitted RMA through the process on new egg to get an exchange, 4 business days later I call seller who states no RMA submitted. Now I'm waiting on confirmation email of RMA, if not received today I'm using my Google protection I tied to the account to get my money back. Absolutely unacceptable.

Did you find this review helpful? Yes No

N/A
Order Date : 9/13/2013

Rating + 1 No response

We received the item, but no response on how to return

1 out of 1 people found this review helpful. Did you? Yes No

TiredIT
Order Date : 9/24/2013

Rating + 1 Wrong bulb! No replacement available!

Yes, they have customer service. Im sure I can send back this lamp they sent BUT they told me they dont even carry the lamp I need. Which means they are trying to cheat you by getting you to buy the wrong item. Good luck!

1 out of 1 people found this review helpful. Did you? Yes No

PookieDubs
Order Date : 7/7/2012

Rating + 5 Great product

I bought a PLATINUM Music LED Color Changer E27 Lamp With Wireless Remote from them and it works excellent! I bought it mostly for the music changing feature which meets my expectations!

0 out of 1 people found this review helpful. Did you? Yes No

tbone
Order Date : 4/24/2012

Rating + 4 as advertised

Products arrived as advertised and no damages. Had a favorable experience and happy with the product.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/16/2012

Rating + 5 Fast Shippng

Item as described. Great seller.

0 out of 1 people found this review helpful. Did you? Yes No

out $70
Order Date : 9/24/2012

Rating + 1 Received DOA

I purchased and received a DOA power supply which cost me about $50. I then had to ship it back on RMA which cost me another $20. I have not received a refund and have instituted a PayPal claim. If PayPal does not rule in my favor, I just lost $70 and I don't even have a cardboard box to show for it.

2 out of 2 people found this review helpful. Did you? Yes No

Dean
Order Date : 10/5/2012

Rating + 5 Shipped fast.

Ordered through the egg obviously and it came earler than promised.
Product good value for price

0 out of 1 people found this review helpful. Did you? Yes No

tjtutor
Order Date : 8/22/2012

Rating + 1 Bad Seller - No Product Delivered/Poor Communication

I cannot recommend this company. They lied about shipping the product. They provided a phony tracking number. It has been more than two weeks now and still don't have a valid tracking number and haven't heard from them. I have done business with Newegg for more than a decade and they have been one of favorite vendors, unitl now. They should stop doing business with Bulb America.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Customer satisfaction is very important to us. Our return policy is as follows: We will accept returns ONLY on items that are manufacturer defective, or were damaged during shipping, but after receiving a Return Merchandise Authorization (RMA) number from us. We should be notified within 30 days of shipment of your order, and the item should be returned in its original condition for a full refund, minus the cost of shipping. Note: We will only refund shipping costs if the return is the result of our error. Returning new items in their original condition due to other reasons, such as dissatisfaction, will result in a 10% restocking fee, which will be charged from the total order. Our shipping cost reimbursement maximum is $4.50. If your order requires a more expensive shipping option, you are responsible for the shipping cost without regard to who is at fault. In no event shall BulbAmerica’s liability exceed the purchase price paid (if any), including shipping costs (if applicable), for the products available for sale on our web site.
RMA instructions
    Please call 1-888-505-2111 and speak with a BulbAmerica Lighting Specialist to schedule an RMA.
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