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Seller#: 0UH8ISD12CZIH6DAE Seller Profile 800-364-4002 Email This SellerEmail This Seller  See all products from See all products from is a major internet retailer of the fitness products. It has been in business since 2002. strive on good quality and grear customer service.

In case of any questions, please contact customer service at: 800 364-4002

or email:

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (5 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/10/2016

Rating + 1 Run Screaming!!!

Avoid this seller like a plague- even if you have to pay more elsewhere. I ordered something 6/10, by 6/21 received nothing. Yet charged full amount on card. Called seller several times, got two tracking numbers (both worthless), had to have Newegg email seller for refund (no response), and finally, on 6/30, had Newegg independent marketing dept get involved. Newegg, pls disassociate yourself from this seller ASAP!!!

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Order Date : 2/17/2015

Rating + 1 STAY AWAY!

Order not received after over 3 weeks.

"UPS" tracking number provided by the seller did not have enough characters to be a legit UPS tracking number.

No reply to my e-mails, phone number goes straight to a recording that sounds like an answering machine in someone's house.

Dispute claim filed--these guys are a scam.

Newegg, throw these guys off of the marketplace already!

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Order Date : 9/26/2014

Rating + 1 Olympic SpinLock Collars

These collars don't hold onto the bar so when you try to tighten the spin lock against the plates, it just pushes the collar away from the plates so it never actually holds the plates tight; which is the only reason to buy these. To make matters worse, I had a hard time getting ahold of the seller and they weren't returning my emails/phone calls so I had to have NewEgg contact them on my behalf and then they just left a message that says I could send them back for a refund. The problem is it cost me $25 to have them shipped to me, which they won't refund, and they won't provide a shipping label for me to send them back with so I'll be out more money in shipping costs than the collars actually cost! I really wanted these collars to work but I guess the price was too good to be true. Unfortunately, you're better off staying away from these and this seller.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    30Days Return and Exchange.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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