Botach Tactical Seller Profile
323-614-3133
|
|||||||||||||||||||||||||||||||||||||||
Email This Seller
See all products from Botach Tactical
|
Review Summary
(11
Reviews
):
 
  
|
||||
| Excellent |
|
5 Reviews |
|
|
| Good |
|
2 Reviews |
|
|
| Average |
|
2 Reviews |
|
|
| Poor |
|
0 Reviews |
|
|
| Very Poor |
|
2 Reviews |
|
|
| Reviewer | Seller Review |
|
5/11/2013 10:24:01 AM
I sent one email asking for an update on shipping 3 weeks after I placed an order. One week after that I get a refund check from them in the mail -- no communication, no explanation, no refund to the credit card, no attached note, just a check. I appreciate their willingness to send a refund (instead of just holding it until the item comes in stock), but some kind of communication should have taken place.
I'm giving them 3 eggs because of what appears to be fair treatment (they did send a refund). They deserve 0 for communication, 5 for prices.
Did you find this review helpful?
|
|
5/7/2012 4:02:06 PM
Item shipped same day and arrived in 1 day. It was brand new and sealed as promised with no outward box damage. The sale went so smooth I thought I was purchasing from newegg and didn't realize it was a private seller, but glad I could help out a small company.
Did you find this review helpful?
|
|
5/2/2012 6:48:51 PM
As promised. Speedy delivery- Fair price. Pedometer works good as long as you put in your stride as directed.
Did you find this review helpful?
|
|
4/30/2012 1:35:32 PM
Received a defective item, and received nothing but the run around for what should have been a simple return/ exchange. Botach needs get thier act together with the customer service aspect of things. The price was good, and delivery was quick, but that means nothing if they do not carry the ball when there is a problem.
Did you find this review helpful?
|
|
4/22/2012 4:34:29 PM
First I love the the light, I have spent considerable time searching for this light to replace the current light on my firefighting turn-out gear. I love the light and shipping was fast and price was right. However they mislead me. I wanted to order the light with the optional gear-keeper lanyard. When I put that part number in the google search this seller and this item came up. The seller included a picture of the light with optional gear-keeper. So I assumed that was the item I was ordering. However when the item came in the mail it was just the plain light with no gear keeper. So I was fooled either on purpose or on accident. They should have specified that they were selling only the light not the optional gear-keeper as well... Now I have to find some one to buy this one so I can purchase the one I want or pay additional money to get a gear-keeper for this one... Oh well shame on me for not sending an email first to clarify this with the seller... Shame on them for false ads...
Did you find this review helpful?
|
|
3/27/2012 3:30:10 AM
Extremely pleased with the pack for my purposes. Works out well toting combat gear around.
0 out of 1 people found this review helpful.
Did you?
|
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 0.00%
- Shop knowing that your order is backed by a 100% Money Back Guarantee. This 30-Days Guarantee gives you plenty of time to check items for color, high-quality, and size.
- If for any reason during the 30 days period you need to return/exchange an item, contact our Customer Service department for a RMA Number. A shipping charge will be made for the merchandize you wish to exchange (the fee is based upon location and the overall weight of the merchandize). All Returns must be received as shipped - original packaging, manuals est. Please DO NOT place labels or any foreign matter on the original manufacture packaging.
