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California-Toys Seller Profile 818-232-3164 Email This Seller See all products from California-Toys
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Standard Return Policy
The exchanges will be made right away.
Returns must be sent within 30 days of original shipment and be in same condition as when received. Shipping & handling fees are non-refundable unless return is due to our mistake.
Attn: For items over $25:
If you received wrong item, we will take care of it immediately at absolutely no charge to you.
If item is defective/broken, please contact us for possible factory/shippers warranty/insurance, which would save shipping costs and time.
All others will be subject to a 20% restocking fee and all shipping costs.
The refunds are processed within 10 business days, after the item received by us. Maybe longer during Christmas rush.
All questions are welcome to help you make an informed decision.
Please email with any concerns, we will do our best to make your shopping experience with us pleasurable.
West Hills, CA 91308
Please e-mail the tracking # for the returned items.
(818) 232-3164 9am - 11pm PST.