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Seller#: 0UH8ISD1ALHZN4E95

Caraudio Closeout Seller Profile 323-712-8364 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Caraudio Closeout See all products from Caraudio Closeout

Caraudio Closeout is a leading online retailer of Consumer Electronics. We are dedicated to provide the high quality products... most competitive pricing backed by the highest level of pre/post sales customer service to all our customers... Just read some of the reviews left by a fraction of our satisfied customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (141 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 108 Reviews
Good Rating + 4 25 Reviews
Average Rating + 3 5 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 6/17/2014

Rating + 2 Question What is Advertised

The original add posted on the Market Place was for two JVC digital media receivers at what appeared to be a competitive closeout price for two units. I placed an order, but only one receiver arrived. I contacted Newegg and explained what had occurred to a pleasant lady on the phone. She called back later and explained that the add was a mistake, and the so-called closeout price should have been for only one receiver. But, since the add did specify a pair of receivers, a second receiver was being shipped ASAP. I pointed out to the Newegg rep that the advertised price was $1 higher than the MSRP, and in no way was a good deal for only one receiver. I did receive the second receiver promptly, and am quite satisfied with the product. My advice - question everything.

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Order Date : 5/17/2014

Rating + 2 1/2 is half-bad

Only one of the products purchased was as described. The other product, GRT104-4 came out instead as GRT04-20, which are cheaper 4ga ring terminals. I expected to receive GRT104-4 and GRT02-20 and instead received GRT04-20 and GRT02-20.

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Order Date : 4/29/2014

Rating + 5 Good customer service!

These guys go the extra mile to make sure things happen smoothly for their customers. I wont get into details about why I had to deal with their customer service but they pretty much made my experience a hassle free one (slight inconvenience originally).

Quick to action and rectify the issue and even called me twice for various reasons regarding my purchase.

Top notch and would buy from them again!

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Order Date : 3/22/2014

Rating + 5 All good

The item came pretty quickly and everything is as described so far.

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Order Date : 10/18/2013

Rating + 5

Item arrived in good condition and was appropriately packaged. Shipping was quick and easy.

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Order Date : 1/8/2014

Rating + 5 Fast Shipping

Great Job, thanks for the fast shipping!

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Order Date : 12/5/2013

Rating + 5

Item as described, arrived in good shape, fast shipment Thank You

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Order Date : 9/9/2013

Rating + 5 All is Good

Product was received in a timely manner. No problems.

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Nevr Again
Order Date : 5/28/2013

Rating + 3 Don't RMA

Ridiculous 15% restocking fee AND refund of shipping charges fee. No sense in purchasing from theses guys, when there are competitors on the marketplace who have much more lenient RMA policies. On top of that, the original speakers I ordered were not in stock, delaying my order by a few days

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/19/2013

Rating + 5 I will Buy from this seller again

Good product & Excellent commucation. If they have an item I need then I will do biz with them again. I am a Happy Customer.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Customer may return any NEW, UNOPENED items purchased from CACO within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by CACO and a 15% restocking fee will be applied to your return of unopened original condition item.
    *If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
    *There is absolutely NO refund for car audio products that have been installed.
    *Shipping charges are not refundable.
    *Return shipping charge will be applied for refused packages.
RMA instructions
    1. Please write RM number on the outside of the shipping box, NOT on the product or manufacturer packaging.

    2. Products must be returned complete with original parts and documentation along with the original manufacturer's box/packaging. Incomplete returns will not receive a full credit and will fall subject to manufacturer's warranty.

    3. Boxes MUST be packed sufficiently, meeting the shipping carrier packing specifications.

    4. Where applicable, a fee of up to 50% of the product price may be applied for missing part, documentation, and manufacturer’s box/packing.

    5. All returns must be shipped freight prepaid by the customer and double boxed with the RMA# displayed on the outside of the shipping box along with the number of boxes shipped back.
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