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Seller#: 0UH8ISD1ALHZ3E9DE

MDC Seller Profile 508-738-5610 Email This SellerEmail This Seller  See all products from MDC See all products from MDC

MDC is a leading supplier of genuine electrical products with multiple locations throughout the United States and is proud to serve Newegg's Marketplace. We tailor to homeowners and contractors alike. With over 30 years of experience, MDC will keep you ahead of the competition.

The MDC advantage:

Authorized Distributor Of Products Listed
We provide the best value for our products
Items ship the same day or next day M-F if ordered before 3:30 EST
Customer service responds within 24 hours via email
All products are NEW and IN STOCK
We ship to all domestic locations including Alaska, Hawaii and Puerto Rico
Our Overall Goal is Customer satisfaction

MDC is committed to provide each customer with the highest standard of customer service.

Our prices are competitive and, unlike some our competitors, we stock all of our products listed and items ship same day or next business day.

Stay ahead of the curve with MDC.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (71 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 56 Reviews
newegg
79%
Good Rating + 4 8 Reviews
newegg
11%
Average Rating + 3 2 Reviews
newegg
3%
Poor Rating + 2 1 Reviews
newegg
1%
Very Poor Rating + 1 4 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
JSConsulting
Order Date : 7/14/2014

Rating + 1 Disappointing to say the least

I ordered 5 light bulbs from this seller. They e-mailed and indicated they only had 4 in stock, and gave me the option to cancel the order or receive the 4 bulbs and be reimbursed for the 1 they could not delivered. In hindsight I should have canceled the entire order.

When I received the package, they had only shipped 1 bulb. After waiting some time for a second package, I asked for a refund on the 4 undelivered bulbs. They gave me a refund on only one of the bulbs. When I contacted them about refunding for the remaining 3 undelivered bulbs, I received no response. When I contacted Newegg, and Newegg contacted the seller, they were told that the weight of the shipped package was 3 lbs, and 1 bulb does not weight 3 lbs, so all 5 bulbs were actually shipped according to their records.

Because of the poor customer service (failure to respond) and poor record keeping (don't know how many they actually shipped), I rate this seller as low as possible. I wish I could give zero eggs.

Did you find this review helpful? Yes No

N/A
Order Date : 3/9/2014

Rating + 3 Slow Shipping

$12.50 was paid for shipping 3-5 days, it took over 10 days to reach us. Slow Shipping.
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

zabooda
Order Date : 11/1/2013

Rating + 1 Shipping is not at Newegg Standards

It took two weeks to get the product. One week to get it out the door and another week in transit. I would think Newegg would put requirements to get the product to the customer nearly the same timeframe as Newegg itself otherwise you will suffer.
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

-BK
Order Date : 10/15/2013

Rating + 4 Slow shipping, good product

The shipping was expensive for the item and it gave no option of standard shipping. Still it was the last thing to get here, after the standard shipping. Other than that, the product was good.
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

John
Order Date : 6/24/2013

Rating + 2 Kichler 10581WH Direct Wire

The item was supposed to be a 3 way switch, Hi - Med - Off, but it only comes on high and off with no mid level light as do the other lights I have. The electrician tested the fixture before installation and said it would not have a mid level light, and he was right.
Seller Response:Not sure where you saw 3-way switch in our description. It states Hi-Low-Off.

Did you find this review helpful? Yes No

Sixth
Order Date : 4/8/2013

Rating + 5 Good Seller, Great Communicatin

Great seller, responded to my questions when product went out of stock and came through and fulfilled the order as promised. Highly recommended!!
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

N/A
Order Date : 5/2/2012

Rating + 5

unbealivably quick, but shipping charges too high!!
Seller Response:Thank you very much! We were glad to do business with you! But we don't make the shipping charges, those are UPS charges. Sorry about that.

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Chuck Virginia
Order Date : 4/23/2012

Rating + 5

Excellent Rating #5-- Order expediated and received very quickly. Thanks
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

Jordan
Order Date : 4/26/2012

Rating + 5 Great Seller!

Amazing customer support, shipping was instant, packaging great and return process is pain-free and simple! (my fault)
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

rmaddox
Order Date : 4/3/2012

Rating + 5 Perfect Transaction

Best price and everyone in our office was blown away at how fast we received our order. Could not have been a better purchase. Really!
Seller Response:Thank you very much! We were glad to do business with you!

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    All returns must be authorized and include RMA# provided by us.

    RGA must be requested withing 30 days of arrival.

    Products must be in sellable condition and in the original packaging received (refunds exclude shipping fees).

    Defective products returned within 30 days will be replaced at no cost. We will pay for the shipping expenses on replacement products.

    Non-defective returns are subject to a 10% restock fee. Original shipping will not be refunded, and return shipment costs will be at the buyer's expense.

    Un-Authorized returns are subject to a 40% restock fee and buyer will be responsible for all shipping costs.

    After 30 days please call the manufacturer for defective returns/warranty coverage.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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