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Seller#: 0UH8ISD1ALHZLWAF6

BestPoolBuys Seller Profile 877-301-5769 Email This SellerEmail This Seller  See all products from BestPoolBuys See all products from BestPoolBuys

Located in the New York, we are Family owned and offer Brand name Pool & Spa Supplies and Equipment. Fast shipping and 2 day Delivery to all of the East Coast. Bestpoolbuys features Brand named Pool & Spa Equipment, Accesories and Supplies. Great products for your pool and backyard with FAST next day shipping!
If you need Help or have any Questions, please e-mail us or call toll free at:1-877-301-5769

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 8 Reviews
newegg
57%
Good Rating + 4 5 Reviews
newegg
36%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
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Order Date : 10/26/2015

Rating + 1 SLOOOOOW

Was sent an invoice and a tracking number including a ship date and time. Total fabrication! They did not actually ship until 3 days after that was generated.

If you are not in a hurry or looking for the best price, then buy from them, otherwise, you may want to go elsewhere. I won't buy from them again.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If you are not completely satisfied with your purchase, you may return it (in new/unused condition, having never been in water and in the original packaging) within 30 days for a refund of the purchase price of the product, less a 15% re-stocking fee. We are unable to credit you for handling charges. Charges for shipping returned products back to us are your responsibility. We will exchange or refund your purchase, as you request.

    Please allow 21 business days from the date you return your package for your refund to be credited or your exchange to be completed.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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