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Seller#: 0UH8ISD1ALHZHM275

Beach Audio Seller Profile 310-421-0280 Email This SellerEmail This Seller  See all products from Beach Audio See all products from Beach Audio

Founded in August 2002, Beach Audio´s mission is to provide the best experience on the Internet for buying Consumer Electronics. We focus on making purchasing online a pleasant experience. Our sales office is located in beautiful town of Redondo Beach, California, just a few miles South of Los Angeles International Airport. We do not stock any inventory at our sales office. Instead, we ship from several warehouses located throughout the country. Our sophisticated fulfillment system will automatically ship from the warehouse location that is closest to your shipping address! Why are our prices so low? It´s simple. We have modeled our business much like a wholesaler. We sell in huge volume and have streamlined our operations to provide you with the best combination of price and service available anywhere.

Hours of Operation 8AM - 5PM PST M - Th, 8AM - NOON PST Fr

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,386 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,119 Reviews
newegg
80%
Good Rating + 4 136 Reviews
newegg
10%
Average Rating + 3 28 Reviews
newegg
2%
Poor Rating + 2 26 Reviews
newegg
2%
Very Poor Rating + 1 77 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Feel like a sucker
Order Date : 12/14/2014

Rating + 1 Buyer Beware of Beach Audio

If you have to return a product you will have a terrible time getting a refund!! They drag there feet and give no dates or assurances on anything!! Doubtful I will see a dime back. I did not realize this was a market place item. New Egg should kick them off

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nate m
Order Date : 12/26/2014

Rating + 5 Quality Seller

Products arrived quickly, exactly what I ordered. Can't ask for anything more.

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baldy
Order Date : 12/30/2014

Rating + 5 Samsung C410w

Great price, fast shipping, EZ setup, USB, wireless or network wireless, and it has NFC....this is my third one, started with the CLP-315 way back...

Ain't like inkjet, no more dry print heads if not used for awhile...

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CableGuy
Order Date : 1/6/2015

Rating + 5 Great Service

Ordered some RG-6 and a toner set from them, had fast shipping an responded quickly to questions

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John B
Order Date : 1/2/2015

Rating + 5 WORKS like it should

Not a problem First M.2 drive I have owned very tiny but very fast Sata has reached its limit on speeds.

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The Big Bawhoofa
Order Date : 9/19/2014

Rating + 5 Smooth Transaction

I received my item on time and as described. Will not hesitate to order from this merchant in the future.

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Robert Bale
Order Date : 12/12/2014

Rating + 5 Beach Audio

Fast shipping and great prices, what's not to like? Will do business with Beach Audio again, for sure.

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jmwolski
Order Date : 12/12/2014

Rating + 1 Deceptive Picture of Item Being Sold

Listing showed a picture of a sewing basket, which I wanted to purchase, but was sent only the "kit" that goes inside of the sewing basket. After rereading the description, the kit of threads, needles, etc. is all that was being sold, but the picture of the sewing basket was deceptive and lead me to buy it by mistake. Not worth the trouble of returning, (I would like a refund), won't purchase from Beach Audio again (& will be wary of all Newegg sellers.) Newegg should screen their ads better and their sellers who list items on their site. Definitely no happy with my whole experience!

0 out of 3 people found this review helpful. Did you? Yes No

RockWood
Order Date : 12/31/2014

Rating + 5 No issues form their end...

I purchased a Western Digital EX4 personal cloud NAS from them. SUPER FAST shipping! I ordered it on new years eve using free 3 to 5 day shipping. Didn't expect to receive it until January 8th or 9th because of the holiday. Ended up getting it Monday Jan. 5th!

Well packed, and labels where professional. Great experience. If there are any issues with the NAS, I will take them up with Western Digital.

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Justin
Order Date : 12/10/2014

Rating + 5 Well built, and reliable

Product arrived on time and in perfect condition, thanks again!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 Day Return Policy. Non defective items subject to 15% restock fee.

    If you need to return an item, please visit http://www.beachaudio.com/returns.php to request a Return Authorization Number (RA#) or email us at returns@beachaudio.com. Include your order number, serial number on the product (if applicable), the reason for return, and whether the product has been opened or is still factory sealed. We will then email you the RA# and Returns Address. You will be responsible for all shipping charges for returns. Please note that orders returned without an RA# will not be accepted and will be returned to you.

    Contact customer support
    Phone: 310-421-0280
    Monday-Thursday: 8:00am - 5:00pm PST
    Friday: 8:00am - noon PST
    Saturday-Sunday: closed

    Excluded Items - Due to their fragility, the following items may not be returned once received for any reason: Televisions 42" and larger, furniture (including massage chairs), and large appliances such as refrigerators. In addition, due to manufacturer restrictions, the following items can not be returned to us once they have been removed from their original product packaging: computers and notebooks, video projectors, video games, DVD´s, computer games, computer software, CD duplicators, air conditioners, ventilation systems, ceiling fans and activated satellite receiver units (DirecTV, Sirius, XM, etc).

    Defective Items - Defective items other then those mentions in "Excluded Items" above may be returned within 30 days of delivery. Due to the complexity of internet transactions, we do not offer exchanges, however we will gladly credit the outgoing ground shipping costs of a replacement order. Please notify us of the order number if a replacement order is made for a freight credit. Note: if the replacement is purchased using express shipping, only the Ground freight delivery cost will be refunded.

    Non-Defective Items - ALL non defective items may be returned for 30 days after delivery date. These returns will be charged a 15% restocking fee. Opened items must be in re-sellable condition and have ALL original packaging, accessories, manuals and warranty cards included. A larger restocking fee (20-50%) will be applied if the item is returned in a condition that prevents us from re-selling it.

    Damaged Items - In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us within 24 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. Beach Audio, at it's sole discretion, will either ship a replacement or issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to fowarding shipment. No damage claims will be accepted once an item leaves a freight forwarder.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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