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Seller#: 0UHOPTYVU6LN54900

BMWPartsSource Seller Profile 717-381-4603 Email This SellerEmail This Seller  See all products from BMWPartsSource See all products from BMWPartsSource

We are a BMW dealership in Lancaster PA, and we have been selling online all over the world now for 3 years and have been in business with selling BMW parts for 30+ years.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (13 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
newegg
46%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
8%
Poor Rating + 2 1 Reviews
newegg
8%
Very Poor Rating + 1 5 Reviews
newegg
38%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
mja
Order Date : 12/22/2013

Rating + 2 Not a reliable seller

Ordered a few times from this seller. Once: Shipped late because of over looking the order. My last order I placed was cancelled by the seller after I sent a messaged asking the status, a week after placing the order. Seller never contacted me even after I asked why the order was canceled.

Did you find this review helpful? Yes No

Wasea73
Order Date : 10/21/2013

Rating + 1 Be Careful with this Dealer!

I try and give everyone the benefit of the doubt, however, after waiting almost 2 months now, I think BMWPartsSource has sealed its fate. I ordered a part for my car which I needed ASAP so I could get my car registered. After waiting almost a week, I had yet to hear anything from the seller, so I bought the part from another site. Wouldn't you know it, the day after I did this, they finally said they shipped my package so I couldn't cancel the order.

After all this, I contacted them and said I need to return the product. They responded a few days later saying I could but that it I would be charged a 15% restocking fee. I was happy to do this, so I started the RMA process with Newegg. After waiting 2 weeks, I hadn't hear anything from BMYPartsSource, so I sent them yet another email. Again, waited 2 weeks. Still nothing.

It's now almost 2 months later and I've yet to hear anything from them as to what they want me to do. HORRIBLE SELLER. STAY AWAY!

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M3
Order Date : 11/21/2013

Rating + 5 BMW Parts

Outstanding seller. I received my item before I got the tracking number emailed to me! Way faster than I expected. Best price and super fast shipping, a perfect combination!

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N/A
Order Date : 5/13/2013

Rating + 5 Great communication

Very helpful. Thanks

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M3
Order Date : 9/28/2013

Rating + 1 Expired product ripoff

This product has a limited shelf life, and comes with an expiration date, kinda like milk. The expiration date tags were removed from the tubes and boxes, so the exact expiration date is impossible to ascertain, but my research indicates this stuff is about 4 years past its expiration. This is a ripoff any way you slice it.

Due to the nature of this product and its application, you only get one single chance to do the subframe reinforcement on a car; if you try to use bad foam, you can't remove it and try again.

I tried to contact the seller for a replacement, and they were going to send new product, but I haven't heard anything in 2 weeks and emails and phone calls have gone unanswered.

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N/A
Order Date : 9/6/2013

Rating + 1 Not disclosed

Sold BMW structural foam and didn't disclose that the foam was 4 years past expiration. The date tags had been removed from the packaging to try to cover this.

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gary g
Order Date : 9/3/2013

Rating + 1 Order NOT filled!!

I received 1 quart on 9/10/13, but ordered 6 quarts. newegg was NO help because this was a "marketplace" order. I have sent emails & left voice messages with the supplier without any response whatsoever. If I don't get this resolved this week, I will be forced to dispute this transaction...

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Michael
Order Date : 6/26/2013

Rating + 1 Tried in good faith

I ordered a CD Navigation Software update from this seller towards the end of June 2013. A tracking number was issued to me soon after I had placed the order. After a couple of weeks without an update on the tracking, I inquired as to the status of the order.

Seller told me that product had not been shipped and they had a hard time locating the product. They told me they would issue a refund. I patiently waited another 6+ weeks and no refund was ever issued. Buyer beware of seller.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    All Electrical parts are non returnable if installed.
RMA instructions
    all warranty returns must be done as stated in the BMW USA warranty policy.
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