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Seller#: 0UHOPTYVU6LN1087C

Affordable Aquatic Supplies Seller Profile 203-327-3474 Email This SellerEmail This Seller  See all products from Affordable Aquatic Supplies See all products from Affordable Aquatic Supplies

Affordable Aquatic Supplies is the discount online source for all things aquatic. We supply reef keepers, FOWLERS, fresh water enthusiasts and pond keepers, and carry all the largest brands at discounted prices. We strive to offer the best pre-sales help and customer support. If you need help deciding which product is right for you, feel free to email us a sales@AffordableAquatic.com or call (203)327-FISH.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 3 Reviews
newegg
75%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
yogurt_21
Order Date : 9/16/2013

Rating + 5 Excellent Service

Allowed me to exchange an item without any fuss. Nice people very helpful.

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kingster
Order Date : 6/21/2013

Rating + 1 Shipped wrong item

Even thought the packing list was right, the package contents did not match the packing list. Their phone number goes unanswered and the voice mail is always full. Poor service.

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Standard Return Policy
  • Return for refund within: 45 days
  • Return for replacement within: 45 days
  • Restocking Fee: 15.00%

RMA Policy
    In order to receive a full refund of your purchase price the item(s) must ...
    Be unused.
    Be in its original packaging which must also be in new condition (including sealed internal packing).
    Include all parts, warranty and registration cards, instructions, special packaging, etc.
    Be mailed with return authorization no later than 30 days from the date received. Please insure all shipments. We can not be responsible for packages that arrive damaged due to mishandle or poor packaging.
    We are unable to process refunds or exchanges on any returned item that does not fit these requirements.
    Shipping charges are not refundable. Orders process without freight, or where freight has been waived, will be charged actual shipping expenses which are not subject to return credit.
RMA instructions
    We will then issue an RMA (Return Merchandise Authorization) number and return instructions on how and where to return the product. Please do not ship anything back without an RMA and our instructions.
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