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Seller#: 0UHOPTYVU6LN92850

Altatac Seller Profile 323-402-6554 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Altatac See all products from Altatac

We proudly brand ourselves on fast shipping, low prices, and outstanding customer service. We take joy in helping the people get the outdoor gear they want and need at a great price!
Altatac is always here to satisfy your needs. We sell everything from clothing and boots, to the latest scopes and watches.
Please feel free to contact us for special requests, questions or price quotes.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (162 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 99 Reviews
newegg
61%
Good Rating + 4 16 Reviews
newegg
10%
Average Rating + 3 12 Reviews
newegg
7%
Poor Rating + 2 5 Reviews
newegg
3%
Very Poor Rating + 1 30 Reviews
newegg
19%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
TNT
Order Date : 10/28/2014

Rating + 5 Good supplier

Shipping was prompt. Product performed as expected.

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MarkM
Order Date : 11/2/2014

Rating + 3 Very slow shipping - 2 weeks

I didn't know when buying my item that it would be sent by USPS. Usually this isn't a problem, but for my recent order it took almost 2 weeks to receive my item, and it was routed from Los Angeles to Seattle to North Carolina. It's not the seller's fault, I guess. I would have chosen a different shipper if I could, had I known how long it would take.

I can't complain about customer service, they did respond to my emails in a few days. They apologized but said there was nothing they could do about the shipper.

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somewhat bummed
Order Date : 10/19/2014

Rating + 1 DOA and pay to ship back.

Low price is offset by DOA and the expense, time, and hassle of getting an RM, packaging the product for return, driving to post office and waiting in line to pay shipping to get a refund on the price. A complete wast of time and money. On the plus side the RMA was automatic because obviously the 30 days had not expired.

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tec805
Order Date : 11/8/2014

Rating + 2 well...

They get a second star as it was shipped on time. But they shipped the Logitech keyboard/mouse bundle in a bag instead of a box, no padding. The box inside the bag got the #$@! beat out of it to the point I took pictures before opening it. The equipment was in good condition, though no thanks to Altatac.

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Anu
Order Date : 10/8/2014

Rating + 1 Missing Components in Refurbished Item

I purchased this refurbished item and found when I received it that it was missing a HDMI cable, the screws to attach the base and the screw cover was broken and unusable. There was obviously a breakdown in the quality control section and nobody took care to examine the contents of this shipment prior to sending it to me. Overall a very poor rating.

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billk1018
Order Date : 10/1/2014

Rating + 1 Would not buy from these guys again.

Separated wireless mouse/keyboard sets and selling just the mouse. No retail packaging, no driver disk. Driver very difficult to find on Logitech because it was part of a set.

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Amishbeard
Order Date : 8/29/2014

Rating + 1 2 cameras?

So I Paid for what was clearly label a 2-pack of cameras and said several times in the descriptions that there would be 2 cameras in the package. I ONLY RECEIVED ONE CAMERA I also called and got BAD service The issue is still not resolved.

0 out of 1 people found this review helpful. Did you? Yes No

Jesse
Order Date : 9/7/2014

Rating + 1 Can't do overnight shipping

I payed out the NOSE for overnight shipping. From LA to SF. We are talking 50 dollars.

Placed order on Sunday (early).

They send me a tracking number on Monday saying it will be be delivered the next day (Tuesday).

I take time off work to stay home and sign for this package (Signature required). I email them to verify the package had actually been sent. They send a response saying it just takes up to 48 hours for their tracking numbers to update some time.

And the END of the day on Tuesday the tracking number updates saying it was just NOW picked up from their warehouse in LA.

Now I know it's coming tomorrow and I can't stay home again. So now I have no idea when I will get the package. Maybe Thursday at the earliest.

I'm so done with New Egg and their terrible third party vendors. You just can't provide this kind of bad service when you are trying to compete with some other Websites.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/26/2014

Rating + 3

size 10 are to short and hurt toes

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Rich
Order Date : 8/10/2014

Rating + 1 Bad seller

Seller is not being truthful, this is not new, its refurbished. The tablet arrived doa. Would not recommend them.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    If you are not satisfied with your product or our services. Send it back within 30 days upon receipt of the item for a refund (does not include shipping charges).
    Please note that a 10% restocking fee may apply.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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