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Seller#: 0UHOPTYVU6LN92850

Altatac Seller Profile 323-402-6554 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Altatac See all products from Altatac

We proudly brand ourselves on fast shipping, low prices, and outstanding customer service. We take joy in helping the people get the outdoor gear they want and need at a great price!
Altatac is always here to satisfy your needs. We sell everything from clothing and boots, to the latest scopes and watches.
Please feel free to contact us for special requests, questions or price quotes.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,796 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,287 Reviews
Good Rating + 4 281 Reviews
Average Rating + 3 89 Reviews
Poor Rating + 2 35 Reviews
Very Poor Rating + 1 104 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/14/2015

Rating + 2 return policy sucks

Seller needs buyer to pay the return shipping, also restocking fee.

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Order Date : 10/30/2015

Rating + 2

I paid $53 for 2 day shipping. I received my package over a week later! Where's my refund?

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Order Date : 10/18/2015

Rating + 1 Another Problem with Bogus Batteries

DO NOT buy batteries from this seller. Look at all the Very Poor ratings.

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Order Date : 10/19/2015

Rating + 1 Order

it has been weeks and i still have not received the time i bought. I was told to wait another two weeks for an investigation to where the item is. Very frustrating….

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Not Sure
Order Date : 10/19/2015

Rating + 2 Duracell Batteries: Made in China

Not sure what to think. Does Duracell have a factory in China? If not, then these ARE total fake batteries. How to rate? Not sure, just opened the box. Have bought discounted/bulk batteries before from Radio Shack, been very disappointed. I hope these function well. New box of actual Duracells (not bought here, made in USA) has 2025 date, these "China Duracell" batteries have date of 2021. Nothing on New Egg says anything about Made in China.

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Order Date : 10/1/2015

Rating + 1 piracy

It's not Apple genuine product even though they look same.

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Order Date : 10/5/2015

Rating + 1 Be Careful !!

Ordered 3 and only got 1.....No answers to emails....

Really sucks too, because this is the BEST kit I have ever tried.

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Order Date : 9/17/2015

Rating + 3 Laptop without operating system

The newegg website said: laptop comes with windows 7, I received a laptop without operating system. The seller said that's what I purchased. Wrong.
I returned, but I am afraid to buy from newegg now. I spent hours before deciding for a laptop. I am afraid, there will be discrepancy between newegg website listing, and what the customer will receive. Trust is lost.
All the thinkpad I look at have operating systems listed in the ad!
I don't want to blame ALtatac, it seems to me it is deeper than that.

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Order Date : 10/3/2015

Rating + 1 So much for expedited shipping.

Ordered an item from them. Paid for expedited shipped. Then item doesn't ship for two days. If I pay for something in a certain time period, I expect to get it in that time period. Had I ordered directly from New Egg it would've shipped the same or next business day and I would've gotten it in the time requested. This makes the Altatac look bad and it makes New Egg look bad. Had I known it would take so long for it to ship, I would've cancelled the order and bought the item at my local... retailer. This is the first and last order this company will get from me or anyone else I talk to if I can help it.

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Order Date : 9/10/2015

Rating + 5 Excellent Customer Service

I had a defective product (dud, yes it happens occasionally) and I returned the to the seller free of charge and was given a complete refuned within a few days.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 0 days
  • Restocking Fee: 10.00%

RMA Policy
    If you are not satisfied with your product or our services. Send it back within 30 days upon receipt of the item for a refund (does not include shipping charges).
    Please note that a 10% restocking fee may apply.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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