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Seller#: 0UHOPTYVU6LN92850

Altatac Seller Profile 323-402-6554 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Altatac See all products from Altatac

We proudly brand ourselves on fast shipping, low prices, and outstanding customer service. We take joy in helping the people get the outdoor gear they want and need at a great price!
Altatac is always here to satisfy your needs. We sell everything from clothing and boots, to the latest scopes and watches.
Please feel free to contact us for special requests, questions or price quotes.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,335 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 967 Reviews
newegg
72%
Good Rating + 4 213 Reviews
newegg
16%
Average Rating + 3 58 Reviews
newegg
4%
Poor Rating + 2 23 Reviews
newegg
2%
Very Poor Rating + 1 74 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jason L
Order Date : 8/16/2015

Rating + 2 Caution on counterfeits

I'm concerned/convinced that they shipped me counterfeit batteries - the batteries at the very least are not shipped in authentic packaging, but in ziplock bags. Beware when purchasing from them.

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slgibbs1
Order Date : 7/21/2015

Rating + 1 no product no refund

Your site used my old mailing address, even though I went in and changed it manually. When I realized I had not received it, I tracked the order to my old mailing address. When I requested a refund, it was denied.

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Jim
Order Date : 8/6/2015

Rating + 1 Very poor shipping response.

Very poor service on shipping. Oredered on 8/6 and received 8/17.

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N/A
Order Date : 7/20/2015

Rating + 1 Altatac

Product arrived broke.
RMA costs more than replacement.
Don't buy from altatac.

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N/A
Order Date : 7/13/2015

Rating + 5 Excellent Company

Great company to work with. Bought two backpacks from them. They were shipped out right a way and arrived just as advertised.

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anon
Order Date : 7/11/2015

Rating + 1 Alatec and newegg marketplace will scam you

Newegg Marketplace buys second rate, unwanted items from retailers at a discount and pawns them off onto unknowing consumers just to make a quick buck. Don't waste your time or money. I purchased a pair of what I thought were decent headphones on sale 7/15. They were cumbersome, and potentially damaging to hearing based on their OHM rating. I wanted to return them because the marketplace reviews were nearly all positive with no negative feedback, and after going offsite to find a review, found the headphones in question were known to be loud enough to permanently damage hearing. This is apparently the type of business Newegg Marketplace deals with now. After the 10% restocking fee and $12.22 to return the item, it's wasn't even worth it to try to get a rebate. Thanks Newegg Marketplace, I guess a sucker is born every day.

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rounder
Order Date : 7/14/2015

Rating + 5 Will buy from again

Item was as described. Shipped fast and free. Good price.

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Jason
Order Date : 6/22/2015

Rating + 4 Slow shipping

I got my item but it took almost 2 weeks from order date

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John
Order Date : 7/2/2015

Rating + 5 great seller and quick deliver

great deal

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Travis C.
Order Date : 7/1/2015

Rating + 5 Batteries

I have to say that delivery was extremely quick, I had an issue but as they note says to please contact them first. They addressed the issue and had it fixed within no time.

Very well please with the batteries and service. Agustin was extremely helpful and kept in constant contact with me. I will be utilizing this company again in the future.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    If you are not satisfied with your product or our services. Send it back within 30 days upon receipt of the item for a refund (does not include shipping charges).
    Please note that a 10% restocking fee may apply.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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