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RND Power Solutions Seller Profile 818-453-4680 Email This SellerEmail This Seller  See all products from RND Power Solutions See all products from RND Power Solutions

RND Power Solutions is a distributor of Smart Phone Batteries, Chargers, and Accessories for US and Canada. We strive to offer the highest quality products at competitive prices. We focus on upcoming smart phones and bring power solutions first to market.

Our batteries are fresh. The majority were built within the last 60 days and transported at optimum conditions providing the maximum performance for your cell phone.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (86 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 56 Reviews
Good Rating + 4 15 Reviews
Average Rating + 3 4 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 9 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/27/2015

Rating + 5 no problems

no problems with this seller. In fact, I am a repeat customer of this seller due to initial experience.

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Order Date : 6/13/2014

Rating + 5 Good stuff

Ordered their 6 ac outlet / 2 usb wall charging stations, arrived in mail approx 3 days later, which is normal for regular USPS first class envelopes.

The product itself is solid and works exactly as advertised. Liked it so much i ordered a 2nd one to cover another wall outlet to get rid of another power strip and for 2 usb connectors to power my raspberry pi's straight off the wall.

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Order Date : 3/30/2014

Rating + 2 Lost Opportunity

Preface this with I work in the customer service industry.

Item was lost in mail. Looked like the bubble envelope was defective and the item fell out or was stolen. Was only a $20 cable. When I reported it, RND did not respond until I sent a follow up message 2 days later. They finally responded with "we feel like the fairest thing to do is give you half off". I would have been more happy to hear, "sorry there is nothing we can do". The last thing a customer wants to hear is what the seller thinks is "fair". Haha, giving a $20 cable to me would have won RND a customer for life and cost them $5, but instead I am writing this and giving someone else the $10 to replace the cable. Its never about the money, RND. Its all about how you make them feel. Get it together.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/20/2013

Rating + 1 SLOW

Shipping is VERY slow. A week after I had received the other items I ordered that were shipped by newegg, I am still waiting on RND Power Solutions package to arrive. This is why other sellers should not be allowed to sell through newegg.

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Order Date : 12/31/2012

Rating + 1 Wrong part sent

I will not purchase from NewEgg again. Returns on this product must be handled directly with Mfr. I wish I had read the "fine print". I am returning to a more reliable Seller.

0 out of 1 people found this review helpful. Did you? Yes No

Galaxy User
Order Date : 10/24/2012

Rating + 5 Perfect fit even with large cover on phone

Awesome Dock. I have a pretty thick cover on my phone and this dock fits snug as a bug. I allows interface between my phone and computer... unlike the Samsung dock did. I bought this one and the samsung for comparison and this one is far better. I returned the samsung dock for another one if these.

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Order Date : 10/2/2012

Rating + 1 battery for cell phone????

The cell phone battery was the wrong one.

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Order Date : 8/30/2012

Rating + 1 Bad

I ordered a battery, the battery said it was the same model and ID number as the LG. However, it is not the correct size. It was just mm too big. The outside cover of the phone did not fit around it 100%. I don't know if it was the battery but the first time I turned on the phone it died. The boot logo flashed over and over. Lost all information on the phone. Currently waiting for a new phone. Thanks for nothing.

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Order Date : 8/25/2012

Rating + 4 Looking for Ultimate USB Micro

This was close but no cigar. The head on the MicroUSB side is very large and can interfere with some cell phone cases.

On the positive side, the blade is longer than most and is of good quality

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    Return for replacement within: 1 year

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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