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Seller#: 0UHOPTYVZJL2XW3EB

Direct-Jewelry Seller Profile 888-465-3330 Email This SellerEmail This Seller  See all products from Direct-Jewelry See all products from Direct-Jewelry

Direct-Jewelry is your direct source for stunning jewelry at pleasing prices. Our family-owned business has operated for more than 25 years on one principle - customers come first. We are dedicated to providing unparalleled customer service on every single order. One way we provide this service is by offering a wide selection of high quality fashion jewelry that is carefully crafted by professional artists.

Through our two decades of experience, we have provided a source of stunning, elegant jewelry at wholesale prices. From diamonds to citrine and everything in between, our jewelry is durable and beautiful, featuring 14k white or yellow gold. We have designs that suit every taste, with subtle, stately fashions and more artistic and ostentatious jewelry as well. The only way to leave Direct-Jewelry is as a satisfied customer.

We have done everything we can to ensure your shopping experience with us is pleasant and rewarding. Shop our store for anniversary gifts, graduation gifts, Mother's Day gifts, birthday gifts and more! Our most popular items include diamond rings, diamond solitaire earrings, 3-stone diamond jewelry, diamond and gemstone pendants and many birthstone rings, earrings and pendants.

You'll be surprised just how affordable our elegant jewelry with rare gemstones such as rubies, sapphires and emeralds can be. Such gemstones have been coveted by royalty for thousands of years, and you can rest assured you'll be getting the same quality, clarity and beauty when you shop with Direct-Jewelry.

Our gifted designers work with precious metals and exotic gemstones to fashion our remarkable wholesale jewelry creations of exquisite workmanship. Although each of our gemstone pieces is precious, customers have found certain gemstones particularly pleasing over the years.

The diamond, one of the most extraordinary stones on earth, has a versatility that is unmatched. Our premium diamond jewelry is perfect for engagements and anniversaries but makes a statement no matter what the occasion. Our designers create custom pieces wrapped in 14k white and yellow gold and accented with elegant gemstones.

If you prefer gemstones other than diamonds, you'll find a wide array of jewelry - pendants, rings, earrings and bracelets - to please your eyes and your pocketbook. Precious gemstones such as emerald, ruby, sapphire and garnet grace our custom-designed, sophisticated jewelry.

No matter what the gemstone, our selection of wholesale jewelry items make treasured gifts, appropriate for both women and men and perfect for all special occasions including anniversaries, graduation, Mother's Day, Valentine's Day, birthdays and more.

We are committed to bringing you the finest quality jewelry at the lowest cost with the best shopping experience on the web. If there is anything we can do to improve your shopping experience, let us know!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (57 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 34 Reviews
newegg
59%
Good Rating + 4 17 Reviews
newegg
30%
Average Rating + 3 4 Reviews
newegg
7%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
thick-as-mud
Order Date : 12/3/2013

Rating + 5 Responsive Service

So i did the unthinkable... I hit the back button while the purchase was going through, and of course, it was run twice. Sent the seller an email requesting to cancel the duplicate order, they did... no questions, no hassle (wish I could say the same about the other retailers in my cart). The earrings arrived a few days later in great condition, and the canceled order was credited back to me. Thanks again for the great service.

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N/A
Order Date : 12/11/2012

Rating + 3 Very nice, but very very small

This ring is beautiful, but I had no idea from the picture that it was so very very small, and the band is very thin. More suited for a young kid.

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bndrich
Order Date : 10/27/2012

Rating + 5 Great experience

AAAAA+++++ GREAT CUSTOMER SERVICE!!! The earrings took a little time to be shipped to me, but for a very good reason. Direct-Jewelry manufacturers and ships all of their jewelry from Midtown Manhattan in New York City, and at the time they were being severely impacted by Hurricane Sandy. However, I was informed as to the reason for the delay and was even given the option to cancel my order & receive a refund.

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Cranick
Order Date : 10/27/2012

Rating + 5 Great Seller!

Was very courteous and prompt about when I would receive my package as well as any delays.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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