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Chinyea Teapark Seller Profile 800-390-1119 Email This SellerEmail This Seller  See all products from Chinyea Teapark See all products from Chinyea Teapark

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Chinyea Teapark - Taiwan Premium Quality Tea & Flavor Oolong Tea Shop

Chinyea Tea Park offers one of the most wide variety of
selections of premium oolong tea in Taiwan.
Our teas have gone through high quality controlled
processing and was premiumly selected.
Now, we will like to share with you the most refreshing and healthy drink ever.

The main of our tea farm is located at Songbuo peak,
a mountain region of Taiwan that has known as Nantou and the ideal climate county.
Fertile red soil covered the mountains environment
make it the most suitable to grow tea leaves.
After passing down to the third generation,
we have the required skills and experience to produce the premium quality tea.
Now, we are focusing on organic farming and one of our tea farms
has already been certified by MOA.
To bring our tea are around the world,
we spent efforts to blend in new flavours with Oolong Tea.
These flavoured tea gives a great taste and aroma without taking over
Oolong Tea natural delicate flavour.
We provide the most wide variety of selection and
the most healthy and refreshing drinking experience.

Natural and Precious,
grow up with sun, air and water,
flower, herb, fruit, tea...
original taste is fascinating,
mixed flavors present amazing!
We like to mix so long as it's by natural.
Simple and blend,
sweet and bitter,
sour and astringent,
welcome to develop your tea time!

We choose the good tea from good tea fram,
that use natural cultivation and plant attentively,
besides good tea worker with experienced and safe packing.
No herbicide.
No growth hormone.
Pesticide residue examination at each season,
and meet standards with each test.
We persisten safe and health tea for you.

Chinyea Teapark

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (14 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 9 Reviews
Good Rating + 4 5 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/20/2012

Rating + 4 Good customer service

Ordered this set of 4 Oolong tea deluxe sample with some speculation since there were no previous reviews from egg members. After a couple of weeks of eager anticipation, I eventually forgot about this order completely until Newegg sent an email follow up. I contacted seller immediately and found out that they have sent it via air mail and is sending the package for a second time. A week later I received the lovely small tins, since I'm not an expert on Oolong, I can only say that this has been an overall good experience. The only thing I wish they had is auto email notification about shipping status, since no other ways of checking is provided.

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Order Date : 9/20/2012

Rating + 4 Tea Samples

On the picture the samples looked bigger. Anyway this could be very good present for a person who loves tea. The negative think is that the shipper use USPS, so dont expect the item to arrive as the normal Newegg speed (it took more than 10 days to arrive).

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Order Date : 5/6/2012

Rating + 5

great deal and fine tea

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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