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Unique Imports - Better Service
Unique Imports - Better Service Seller Profile 310-990-5050 Email This Seller See all products from Unique Imports - Better Service
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
PLEASE CALL BEFORE LEAVING FEEDBACK IF THERE IS ANY PROBLEM
We at Unique Imports are here to serve you as best as possible! Any Orders get shipped out next day with fast shipping. We value 5 star service so if for any reason you are unsatisfied please contact by email or call 310.990.5050 and we will resolve it asap. So please contact us prior to leaving feedback because we answer EVERY email and take care of all our customers needs & negative feedback is not a good way to communicate. We value your business and as you can see we keep our prices the lowest, and as always do our best to bring our customers back! Our Company has a Go Green Commitment and we use eco-friendly mailing materials for our customers. Thanks again - Unique Imports
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.