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Seller#: 0UHOPTYVZJL2VT635

Dreamshopee.com Seller Profile 800-616-2537 Email This SellerEmail This Seller  See all products from Dreamshopee.com See all products from Dreamshopee.com

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Located in Edison, NJ; Dreamshopee.com is a dealer of authentic branded watches. At Dreamshopee.com, we provide you with a vast compilation of authentic branded watches with excellent customer services. Customer satisfaction and trust is of chief priority to us.

Our principle is to serve products at fine prices along with honest and fair dealings. Dreamshopee.com believes in maintaining a regular clientele and creating a niche in the Online Retail Markets with its outstanding customer service.

We desire to provide you with a pleasant shopping experience at the comfort of your homes. Customer's confidence and trust is an asset to our company. Your security and privacy are our utmost concern.

At Dreamshopee.com, all the transactions are digitally encrypted using the latest technology. Your information is always kept confidential. All our products are located in the United States.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (64 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 53 Reviews
newegg
83%
Good Rating + 4 7 Reviews
newegg
11%
Average Rating + 3 2 Reviews
newegg
3%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
3%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
CAR
Order Date : 11/26/2012

Rating + 5 Husband loved watch

The watch arrived and was Christmas present. Husband works in the information technology business so adapted to functions of watch immediately. He shows it to everyone and is very proud. Love the titanium....very light. Friend has stainless one and weight difference is significant. Thanks for the great watch at a great price.

Did you find this review helpful? Yes No

Paul Thompson
Order Date : 11/2/2012

Rating + 1 This purchase is fraudulant at this point

After receiving the wrong watch that was shipped by this seller, I have spent the past month trying to get the order corrected after returning the watch at my expense. The seller has provided no helpful customer service, and at each point of correspondence has requested that I do the customer service work myself.

I am not only completely dissatisfied by this seller, I still do not have the correct watch! Please contact me by email at thompsonhaus@gmail.com to assist me with receiving a full refund for this transaction, plus reimbursement of $6.85 for return postage. Dependent on how that is handled may determine if I ever make another purchase from your website again.

Please help,
Seller Response:We issued an RMA to the buyer with full return instruction to return the watch. We nevere reveived the watch back from the buyer.
Our friendly customer service team tried their best to solve this issue.


2 out of 3 people found this review helpful. Did you? Yes No

Deeee
Order Date : 10/15/2012

Rating + 5 FAST SHIPPING

Fast shipping, well packaged. Couldnt have gone better.

Did you find this review helpful? Yes No

franktech80
Order Date : 10/23/2012

Rating + 5 Great Seller

SUPER FAST!!!!!

Did you find this review helpful? Yes No

Berto
Order Date : 10/7/2012

Rating + 5 Awesome

Great service, real fast shipping, the only thing is our FedEx guy was rude with my Mother at the time of delivery I always prefer UPS service way better with real nice drivers.

Did you find this review helpful? Yes No

N/A
Order Date : 4/26/2012

Rating + 5

Very fast shipping. Good product.

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Dreamshopee Inc has a 30 day return Policy. Buy safe, buy early and buy smart at Dreamshopee. All other conditions of our return policy apply. See below for details.

    All of our Watches come brand new from the Authorized dealer or distributor. You get the full benefit of the seller warranty which is the same as the manufacturer warranty. The warranty of each watch we sell is equipped with a tag, so before you wear your watch, please make sure it is what you ordered and that it is absent of any Out of Box defects. Please make sure the watch is to your liking. Once you remove the tag, wear or modify your watch, it is not returnable and is solely subject to the warranties. If you find that there is something wrong with your timepiece or it does not meet your expectations. After completely reading this policy, you can obtain an RMA number by creating a Case with our customer service team and we will give you an RMA number. - Return Freight charges for all non-defective returns will be the responsibility of the customer. Collect shipping will be refused. Please make sure you insure the returning packages for your own protection. If you choose not to insure the packages, the liability will be yours.
    - Actual shipping charges paid by us to ship the item to you (including order originally shipped for free) is non refundable in case of non defective item returned for refund or exchange.
    - All returns must still have the " Tag" affixed as it was when shipped. It must not be worn, used, sized by anyone other than Dreamshopee or altered in any way. Watches showing any sign of wear cannot be returned. If they do show sign of wear, they will be returned immediately at the customer's expense and no refund will be granted.
    - If the watch is worn, visibly used or the tag is removed, you cannot return the watch for refund or exchange it will only be eligible for repair under warranty.
    - Special orders cannot be returned unless they are found to be defective.
    - Items refused delivery by customers will not be refunded, unless pre-approved by us.
    - All returns must have non-damaged packaging (preferably unopened) and be in resalable condition, containing all original contents (Instruction manuals, Warranty Cards, Watch Tags, Removed Links, etc.) otherwise, the item will be returned back to you at your expense.
Watches Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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