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Seller#: 0UHOPTYVZJL26844F

G-Cube Store Seller Profile 909-6288858 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from G-Cube Store See all products from G-Cube Store

INSPIRED SINCE 2008.....

G-CUBE started when a young lady noticed the computer accessories we use every day are dull and masculine. She realized "CHANGE" is needed. G-CUBE, world's first brand has revolutonized the market by offering a refreshing line of computer peripherals that are sleek, modern, colorful & stylish. G-CUBE blends Fashion with Technology.

INSPIRED BY OUR USERS SINCE 2010.....

G-CUBE added a new line "G-CUBE Audio" to the family and won its recognition in North America. With more praise and support from G-CUBE's Audio users, G-GUBE strived to create and offer our users more choices of Audio and bring it to the next level!

Today, G-CUBE's design philosophy remains the same but greatly expanded its product category into G-CUBE Audio (mobility) & When G-CUBE meets Apple (Mac World), G-CUBE's quality conscious about every note in music. G-Cube wants you to hear the sound that you can't hear with other headsets at affordable price.

G-CUBE wants you to Be Yourself...Inspire Others!

If you have any inspiration that you'd like to share, contact us at info@gggcube.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (213 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 156 Reviews
newegg
73%
Good Rating + 4 30 Reviews
newegg
14%
Average Rating + 3 7 Reviews
newegg
3%
Poor Rating + 2 4 Reviews
newegg
2%
Very Poor Rating + 1 16 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
mace
Order Date : 11/10/2014

Rating + 2 RMA confusion

Keyboard arrived on time but had a broken space bar. I was looking to return it immediately and went through the RMA process just fine and a new keyboard was sent out asap......great! but They wouldn't provide me with a pre-paid return shipping label for the broken keyboard.....frustrating....So I get on the Chat Now with Newegg and the helper says I am not able to get one and that I must contact the G-Cube company to obtain one....they told me that the keyboard was still under the 30 day warranty and that Newegg will provide one.....the classic runaround. With a little further discustion with G-cube I was able to have them send me out a shipping label (still hasn't arrived) Frustrating....I now have the new keyboard (typing on it now its great!) and the old keyboard while awaiting the return shipping label.

Did you find this review helpful? Yes No

Cory Haller
Order Date : 3/19/2014

Rating + 1 Stuck Buttons

The "y" and "h" rub on each other when pressed causing a clicking noise and entering the other character. This literally right out of the box.
Seller Response:Dear Cory,

i apologize for this problem, but would you like to get this piece replaced? the Y and H key should not be pressing upon each other.


2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/3/2013

Rating + 5 Product Arrived As Advertised

Got a really good mouse for a fair price.

0 out of 1 people found this review helpful. Did you? Yes No

Ben
Order Date : 10/2/2013

Rating + 3 Well at-least the Keyboard works

Shipping and boxing was fine but like some others have said this product can not be said to be a gaming keyboard and mouse. After about a day of use the mouse started acting funny and slowly move upwards when using it. I tried unplugging the mouse, restarting the computer, and cleaning the bottom of the mouse but it still happens so I ended up going back to the old mouse I was using that this product was supposed to replace. The keyboard works just fine though.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/16/2013

Rating + 1 Don't trust them

Bought a faulty keyboard from them. Received RMA, but no response to sending me a postage paid return address label considering the simplicity in making a keyboard.

Contacted Newegg and told them that I wanted to change the RMA from an exchange to a return because I didn't want to do business with a company like this again or any other third party companies.

Returned the keyboard via Fedex and 2 weeks after it had arrived I contacted Newegg and let them know. They sent an email to the company requesting information about the returned keyboard, but they didn't respond to them either.

After over a month after sending back the keyboard, Newegg refunded the cost of the keyboard.

I won't deal with third party companies again.
Seller Response:Dear Customer, i apologize for the problem you have faced with purchasing from us, but we do value our customer and wish to do anything to make your time worth it by purchasing from us, Newegg.com ships all our goods out so if there are any problems due to shipping we will make it up to you without doubt. i hope this wouldnt effect you from purchasing through us in the future.

1 out of 1 people found this review helpful. Did you? Yes No

Angry at G-Cube
Order Date : 6/29/2013

Rating + 1 STAY AWAY-This company does not honor returns

Returned an item over one month ago and just got notice that the RMA has been cancelled/voided because it was allegedly "never received". C'mon, really?. I made a number of returns over the previous 2 months and every single one arrived to its destination promptly. Yet, G-Cube waits over 6 weeks to void the RMA. Gimme a break. STAY AWAY FROM THIS SHADY COMPANY unless you have money to burn. And Newegg, please stop dealing with unreputable resellers if you want to keep your customers. Newegg used to be the bomb, but their reputation is cracking with their return policy and affiliation with these fly-by-night companies. Warning: If you keep this up, another company (hint: named after a large river) is gonna eat you for lunch.

2 out of 2 people found this review helpful. Did you? Yes No

kv7g
Order Date : 8/12/2013

Rating + 5 Very nice Keyboard

Item was as described, is very attractive and works well. Faster shipping than I erxpected which made me very happy.
Would deal here any time.

0 out of 1 people found this review helpful. Did you? Yes No

Pete B
Order Date : 7/3/2013

Rating + 1 Had high hopes!

I bought two of them and both had problems with the left mouse button. One didn't work at all and now the other is intermittent. I will never buy from this company again.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 7/1/2013

Rating + 3 Sorry, not rip off, just very slow!

Ordered July 2, still haven't rcvd July 16 but tracking no is good and says it's still coming!

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 6/7/2013

Rating + 5

product as described, no problems, would use again

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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