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Seller#: 0UHOPTYVTROLWXA8A

Googol Shop Seller Profile 912-246-6465 Email This SellerEmail This Seller  See all products from Googol Shop See all products from Googol Shop

Googol Shop brings the best and more of everything in consumer electronics directly to you for less. You will find extremely affordable deals on car audio & video, computers & office equipment, small home appliances, professional audio and dj equipment and items in many more categories. We carrying a variety of products from well-known brand names that you have loved and grown with.

If you are into Professional Audio and Video or simply a hobbyist or a DJ enthusiast, then Googol Shop is the place to shop. We have the widest range of Audio and Video Equipment that fits your budget. Not only can you find the best DJ Equipment, you can also liven up any party place or concert with our complete Lighting and other Special Effects from bubble to fog machines and pulsating lights and laser shows.

You can expect fast shipping times from our warehouses – we expect that more than 90% of our orders will be shipped the same day you place your order. We are committed to providing each customer with the highest standards of customer service. We value each and every customer and handle each order personally with the care and attention you should expect when making a purchase. We try to resolve any problems or concerns that may develop during the purchase process. We are totally dedicated to providing excellence in both product quality and customer service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 14 Reviews
newegg
70%
Good Rating + 4 2 Reviews
newegg
10%
Average Rating + 3 2 Reviews
newegg
10%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 2 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ricky
Order Date : 6/12/2013

Rating + 5 Fast Shipping, Excellent condition!

Really fast shipping, got here in a few days, item is in excellent condition. Very pleased and would absolutely do business with again!

Did you find this review helpful? Yes No

Barry
Order Date : 5/11/2013

Rating + 3 Received the item that was lost in a black hole...

I just received the item I complained about earlier today...

Looks like it was a problem with USPS... their tracking still says the item is in Phoenix...

After my previous review, I did notice the "Email This Seller" link on the seller's Newegg profile. It sends a message via Newegg.

I haven't received replies from either my phone messages or the Newegg "email", so even though I eventually received the package, it still bothers me that there is no reliable way to contact Googol Shop.

Given a choice, I will not buy from them again.

Did you find this review helpful? Yes No

Barry
Order Date : 5/11/2013

Rating + 1 Item delivered sent into a black hole - Can't contact seller.

Lesson learned: Do not buy from 3rd party vendors. esp. Googol Shop

The item shipped fast, went all the way to the Grand Canyon and back to Phoenix. USPS (or Googol?) missed me by about 60 miles. Don't know how Googol Shop could have messed up the address. My order had 3 items; two directly from Newegg, and one from the Googol Shop. I'm sitting here looking at the Newegg items right now. At checkout, I only entered one address, I have to assume Googol Shop got the same address as Newegg. So... it's most likely USPS that messed up.

The trouble is, Newegg says they can't do anything. I have to contact Googol Shop. When I call Googol Shop (no 1-800 number, long-distance call I've got to pay for) I get what sounds like a lousy tape-recorded answering machine message. Try it: 912-246-6465.

How am I supposed to get this resolved if Newegg can't do anything, Googol Shop won't answer the phone or return my messages (2 so far), and the place doesn't even have an e-mail address?

Did you find this review helpful? Yes No

Justin
Order Date : 12/21/2012

Rating + 5 Great Experience

Customer shipper merchandise fast, one speaker ended up being broken in shipping and seller sent new one promptly. Thank you!

Did you find this review helpful? Yes No

joelstad
Order Date : 11/13/2012

Rating + 5 Fast Shipping, good packaging

Plain packaging for DNX9990HD I purchased, thanks for that. Fast shipping, received item as advertised.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Customer may return any NEW, UNOPENED items purchased from Googol Shop within 30 days from day of purchase. Items must be returned in their original unopened Condition and product packaging. Shipping charges incurred by Googol Shop and a 15% restocking fee will be applied to your return of unopened original condition item.
    *If the item is missing or has signs of tampering with the UPC, serial number or the embedded RFID chip no refund will be issued.
    *There is absolutely NO refund for car audio products that have been installed.
    *Shipping charges are not refundable.
    *Return shipping charge will be applied for refused packages.

    Partial refunds/Restocking Fees

    Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
    Any book that has obvious signs of use: 50% of item's price.
    Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap): 50% of item's price.
    Any item that is not in its original unopened condition, is damaged, or is missing parts: up to 50% of item's price.
RMA instructions
    *E-mail Googol Shop to request an RMA number. Please provide your order number.
    *Please include a copy of your invoice or order confirmation email, write your RMA number on it and shortly describe the return reason.
    *Return must be in new condition. Otherwise, up to 50% restocking fee will be applied.
    *No refunds will be issued for returns without all the original packaging, manuals and accessories, or if a return is made without an RMA number.
    *All returns must be received by Googol Shop within 14 days from the RMA number issuing date.
    *We recommend returns be made via UPS or FEDEX insured freight only.
    *Googol Shop accepts no responsibility for loss or damage items in return transit.
    *You are responsible for all freight charges.
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