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Seller#: 0UHOPTYVTROL10740

3C Expert Seller Profile 415-8710777 Email This SellerEmail This Seller  See all products from 3C Expert See all products from 3C Expert

3C Expert is an online e-commerce driven business, we offer a large inventory of high quality flash memory products, memory accessories, and peripherals.

We offer quality products at competitive prices, providing knowledgeable and friendly customer support.

We strive to bring our customer the best online shopping experience possible.

We offer the best prices doesn't mean we skip on our customer service.

With the support from our customers we're able to use our buying power to get you the best deals.

Fast shipping process from CA, USA warehouse by USPS (United State Postal Service)
USPS 1st Class Mail usually arrive between 3 - 7 business days.
USPS Priority Shipping usually arrive between 2 - 3 business days.

*** P.O. Box address ***
There are some address USPS does NOT deliver, please send us your P.O. Box address via NewEgg message system,
we will update the address to your P.O. Box address and USPS will deliver the package accordingly.


SanDisk Warranty - Please see SanDisk Website (www.sandisk.com)
Kingston Warranty - Please see Kingston Website (www.kingston.com)
OEM Warranty - 1 Year

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3,512 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2,774 Reviews
newegg
79%
Good Rating + 4 477 Reviews
newegg
14%
Average Rating + 3 70 Reviews
newegg
2%
Poor Rating + 2 44 Reviews
newegg
1%
Very Poor Rating + 1 147 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 6/8/2015

Rating + 5

Received correct product in a reasonable time. No issues.

Did you find this review helpful? Yes No

neverbuyagain
Order Date : 6/19/2015

Rating + 1 Cheat!!

It says free shipping but I was charged $10 extra for shipping!!!
Seller Response:Yes, this item is FREE S/H, 8 - 15 Business days by USPS 1st class mail.
** FYI, We ship USPS 1st class, usually arrive in 4 - 7 days for all US customers.

When you check out, you select Expedited Shipping (3-5 business days)
therefore, the system charge $9.95 for shipping upgrade.
--------------
Free S/H : $0
Expedited : $9.95 <<< You select this at check out. (Please see your order detail)

And we did upgrade your shipping to USPS priority according to the order.


Did you find this review helpful? Yes No

Bubba
Order Date : 5/27/2015

Rating + 5 Good to go

Item as described, in good condition,very fast shipping, Works great.
Thanks

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taykeyero
Order Date : 5/11/2015

Rating + 4 SAMSUNG 840 EVO MZ-7TE120BW 2.5" 120GB SATA III TLC Internal Solid State Drive (SSD)

performance wise, so far so good though nothing I can see at this point indicating it performs any better or worse than comparable products. 4 eggs for now unless it dies before it should. I took an egg because the drive came in nothing more than paper manila envelope..no padding, just the box inside the envelope. personally, I like something more between my products and the mail system regardless of whether or not the item has moving parts.

Did you find this review helpful? Yes No

N/A
Order Date : 5/18/2015

Rating + 5 Fast as lighting!

Very fast shipping! their rating and reviews speaks for itself. they must have shipped it within an hour of my purchase lol. can't say enough how fast these people are, very pleased!

Did you find this review helpful? Yes No

N/A
Order Date : 4/20/2015

Rating + 5 Evo Hard Drive

On time and it worked.

Did you find this review helpful? Yes No

kh
Order Date : 5/13/2015

Rating + 2 How important is shipping?

I love newegg. Buy from the site all the time, but free shipping doesnt mean sending electronics in an envelope used for paper...or does it? I tend to stay away from reviews unless it is so egregious that it requires mentioning. Had to take pics because it was so bad...literally scotch tape and staples were used by USPS to keep the SSD from falling out.
Seller Response:I love to sell on NewEgg and take care NewEgg customers, too. : )

Free S/H does not mean seller will always upgrade your S/H to priority for nothing, especially when you pay nothing for the shipping.
USPS 9405510200829610590932 You pay Free S/H from a seller, (international seller) and received product in 2 days .. to New York, NY 10001
Order date 05/13/2015 13:43:58 pm, delivered 5/15/2015 4:22 pm.

We use USPS priority envelope to ship your product .. tape the envelope well enough to protect product inside..
I am sure the product inside is well protected.

As far as the outside package condition .. is really not under seller's control.
If the package oudtside arrived in "very bad" condition ... Consider file a complain to local USPS post master, so they can improve their service.

2 Egg review for FREE S/H to NY in 2 days ? ... not acceptable, but we respect your point of view.

If you can't find other seller doing better than us, you are more than welcome to come back to us. Thanks.


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Rx7boy17
Order Date : 5/7/2015

Rating + 5 Sandisk Memory Stick

Fast shipping and product just as advertised. Can't be happier!! Keep up the great work!

Did you find this review helpful? Yes No

bobo_deedle
Order Date : 5/9/2015

Rating + 5 Excellent!

I ordered:
SAMSUNG 32GB microSDHC Flash Card With Adapter Model MB-MP32DA/AM on Sunday and 2 days later it was in my mailbox. And that was with free shipping. The card works perfectly. I will definitely order from this company again.

Did you find this review helpful? Yes No

Husk
Order Date : 4/15/2015

Rating + 1 Poor Quality of Sales and Service

Of the two products I ordered, one was DOA. I contacted Newegg in regards to this issue and an RMA was built for the seller to contact me. I was then contacted by someone stating that he does repairs and that I would need to pay for shipping and handling, both ways, and to send this to his personal address for repairs. In this email it stated that if the product is lost, there is no responsibility on their part. For such a small item, that was DOA, I feel a new product should have been shipped to me and then I could return the defective one in the same packaging as I have done so with many other vendors. Rather than spending additional money out of my pocket, and risk losing the item in the mail, I chose to keep it as a reminder to not purchase from this vendor again.
Seller Response:Order date 4/15, delivered 4/20 (exclude Sat/Sun), item arrived in 3 working days from CA to Palmer,MA,01069 USPS 9400110200828581031052
For free standard shipping, may be not excellent, but, poor service is a little strong.

In addition .. this not how we handle DOA. ... Please see our reply in the past.

You pay for item that is brand new and entitle for replacement under warranty. We send you info to return the DOA item back for replacement. This is standard process. There are many cases that return item is NOT DOA ...

For DOA return, when customer pay for the postage (USPS $2.00 with tracking), if the item test DOA, we can cover the return postage as well.

Please send back for replacement, there is no reason to keep the defective product.

Sorry for the miscommunication .. we will continue improve our service for all NewEgg customers.


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    RMA Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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