Unique Squared Inc. Seller Profile
800-688-6315
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See all products from Unique Squared Inc.
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Review Summary
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14 Reviews |
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1 Reviews |
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| Reviewer | Seller Review |
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11/6/2012 10:32:22 AM
All product arrived within time quoted and everything worked great!
0 out of 1 people found this review helpful.
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Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 14.00%
RMA Policy
- Unique Squared is happy to help you with replacing or returning your item. Requests for a return or replacement must be received within 30 days of delivery.
Some things to note:
- If your item is defective we will be happy to exchange it for you or your can contact the manufacturer to have it replaced under warranty.
- If you are returning your item because it damaged in shipping please let us know so we can file a claim with the shipping carrier and get you a replacement.
- Otherwise products must be in factory sealed, never opened, resalable condition to qualify for a full refund. Returns of opened products for refund will incur an 14% restocking fee including defective items.
- Items returned in unopened resalable condition will receive a full refund MINUS cost to originally ship the order. This means that items that had ""Free Shipping"" are still subject a refund minus the actual cost of shipping.
International Customers:
Unique Squared does not pay any postage (to or from, taxes, duties and/or brokerage fees) on international returns and replacements. All transportation costs are the buyer's responsibility.
Domestic Customers:
Customer is responsible for transportation of the item back to Unique Squared (this includes return shipping for our non-local customers). For replacement of product within the United States Unique Squared will pay for shipping of the new replacement item back to the customer.
Special Exceptions:
The following products are not eligible for return and will be returned at the senders cost and expense if received:
- Any product not purchased from Unique Squared.
- Any products with missing, damaged or altered serial numbers.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included.
- Any product used at your mouth or ear due to sanitary issues, including but not limited to: headphones, microphones, breath-controlled instruments, etc.
- Any open software or digital media storage including but not limited to: control CD's and vinyls, eLicensers and SD Cards.
- Any open Auralex or Apple products.
RMA instructions
- Requesting A Product Return:
Customer must contact us within 15 days of delivery and request an RMA number. Product must be in resalable condition. Once an RMA number is issued it will remain valid for 14 days. Any product arriving without an RMA number or with an expired number may be returned to sender.
Feel free to select one of the following ways to request a return:
1. Send your request via email to Returns@UniqueSquared.com. Please include your order number.
2. You may contact Customer Service at 800-688-6315 from 10AM to 6PM, Monday through Friday, Eastern time.
After Receiving Your Return Merchandise Authorization (RMA) Number
Write your RMA number legibly on the return label. Return the entire package to:
Unique Squared
Attn: RMA Number:____________
1159 Logan Circle
Atlanta, GA 30318
