PerformanceParts Seller Profile
888-251-4252
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Review Summary
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| Reviewer | Seller Review |
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8/18/2012 9:15:17 AM
My first order some how was wrong so a call to newegg was told to call performancepart,which was good help told they would get a return number which 2 days later I got it went to the post office and sent the shocks back with insurance and tracking number the recieved the shocks on Wensday about 1130 today I have not heard a thing.in all poor return policy.when talking to performanceparts I did order the right ones and are on my truck.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Pack carefully
The item(s) should be returned in the manufacturer's box (Or your own box) with all original hardware, manuals, and related accessories included. Please use the original outside box if possible. A safely packaged and complete return is less likely to incur damage or restocking fee. It is your responsibility to return new products in new, salable condition.
Ship
When shipping your return to us, we strongly suggest that you use traceable United Parcel Ground Service from your nearest staffed UPS facility.
PowerAndPlay.com / PerformanceParts.com cannot be responsible for lost or misdirected returns. All returns must be sent prepaid to the address we give you on the Return Authorization—no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
- Permission must be obtained prior to returning merchandise. Sorry unauthorized returns will not be accepted. Please - Returns must be in new condition and factory packaging. 100% satisfaction guaranteed or your money back. We are here and ready to assist you with any questions or concerns you might have before or after the purchase. Our team goal is to make sure you are a happy customer.
