TheCameraBox Seller Profile
888-504-1271
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Review Summary
(29
Reviews
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19 Reviews |
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| Good |
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3 Reviews |
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| Average |
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1 Reviews |
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1 Reviews |
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5 Reviews |
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| Reviewer | Seller Review |
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5/23/2013 7:35:29 AM
Thanks!
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3/12/2013 8:46:42 AM
I have experienced terrible service with this company. They post an item in one color, list it another color in the details, then send you a completely DIFFERENT color. Then they want YOU, the customer, to pay for the return shipping! The problem arose when I ordered this item on a Sat. 12 days before I was to leave the country. The following Tuesday I hadn't heard from newegg so I figured something was wrong. I checked my order status and it was in the "Order Verification: Changes can still be made" stage. It was then that I noticed the detailed different color. I attempted to cancel right away but I was informed that it was through a 3rd party seller and I would have to go through them. So I called and the rude lady on the phone said that the only solution was to pay for it to be shipped back. So I admitted defeat and planned to live with the item. Then when I got it, it wasn't either color. They told me I wouldn't be able to use it and return it. They wouldn't do anything. DON'T
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1/8/2013 6:41:39 PM
Not a good company to buy from period.
1 out of 1 people found this review helpful.
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8/22/2012 6:20:06 AM
These Skull Candy ear buds were a part of my order. I have received the rest of my order after 5 days and it has been 2 weeks, still no ear buds.
1 out of 2 people found this review helpful.
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7/26/2012 10:30:24 PM
Processing / Verification took forever, but shipping was just 1-2 days? I'm happy my item arrived on time (if not early,) but that just kinda threw me off. My item got here in prime condition so I have no complaints. Thanks!
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- All returns require a prior authorization and a RA number.
Returned merchandise must be in perfect resalable condition, in its original manufacturer's carton all its contents included. Instruction manuals and blank warranty cards must be returned.
Please include a copy of the original sales receipt and a letter briefly explaining reason for return.
Returned merchandise is subject to a minimum of 15% restocking fee.
Return authorizations will only be granted within ten days of receipt of order. Items must be returned to our location within a week.
Place the manufacturer's box into a shipping carton.
Please do not place stickers or shipping labels on the original manufacturer's package.
For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.
Special-order items or selected products may not be returned to TheCameraBox.com Inc. Direct all special-order items to the manufacturer if found defective.
Merchandise accepted for return will be inspected and evaluated for credit upon its return and are then subject to our acceptance and approval.
Credit will be issued to your credit/debit card unless other form of payment was initially used in the purchase.
It may take up to 5 business days to process your return.
Shipping charges are not refundable, regardless.
No returns accepted without prior authorization and a RA number.
- Please include the following:
The item and its accessories have to be in its original condition.
A copy of your invoice.
Your RMA Number
A letter explaining why it is being returned.
Please pack it well in a corrugated box, the way we shipped it to you.
Please don't put and tape etc. on the box of the item.
