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Seller#: 0UHOPTYVFMWL5457A

Gear 1 Music Seller Profile 850-215-0019 Email This SellerEmail This Seller  See all products from Gear 1 Music See all products from Gear 1 Music

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Established in 2001, Gear 1 Music sells musical instruments, accessories and sheet
music. We lovingly ship our products all over the world. Located in downtown Panama
City, Florida, Gear 1 Music is an Internet retailer with a loyal customer following
and a focus on growing the best Small Business in America. We offer an always-
expanding selection of musical instruments, accessories, band equipment, and teaching
aids with the commitment to provide outstanding customer service to our valued
customers all over the world. Our staff is made up of musicians and lovers of music. We
are a family owned business. Gear 1 Music is the brainchild of Kenny Stinnett, who was
thrilled to combine his corporate world experience with his love of music and create a
company that serves musicians. Support a small business that loves music and respects
musicians – shop Gear 1 Music.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (25 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
newegg
72%
Good Rating + 4 4 Reviews
newegg
16%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
4%
Very Poor Rating + 1 2 Reviews
newegg
8%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Ralph Peebles
Order Date : 9/26/2013

Rating + 5 Great service

I have bought numerous items from Gear 1 and have yet to have any problems! In most cases my items ship the day after they are ordered or as quick as all paperwork is done. If they have the items that I need I will most defiantly use them in the future!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If you are not completely satisfied with any item*, return it to us in new condition within 30 days of the invoice date and we will refund the original product purchase price, less a 15% restock fee. Shipping/handling charges are not refundable. Product must be in factory fresh, resellable condition including all original packing and paperwork, warranty card and owners manual. Items returned without an authorization number or items returned that are not in original condition are subject to a minimum 25% restocking fee or may be refused.

    *Books, videos, CDs, DVDs, cassettes, internal earpieces, all mouth blown instruments, software and special orders are not covered by this return policy.

    Before returning any item, contact us for a return authorization (RA) number. Unauthorized returns will be refused.
RMA instructions
    To receive a (RA) number, please send an email to customerservice@gear1music.com with the original order number, merchandise description and the reason for return.
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