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973-988-4659
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Review Summary
(252
Reviews
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| Excellent |
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125 Reviews |
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| Good |
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34 Reviews |
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| Average |
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15 Reviews |
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| Poor |
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9 Reviews |
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| Very Poor |
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69 Reviews |
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| Reviewer | Seller Review |
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5/20/2013 6:28:28 AM
called twice to the seller, they was going to email me a RMA number, since the item did not work. The description was for an Ipad 3 charger. It was not a Ipad 3 charger, it was an Ipad 1 charger. Products in the kit was of poor quality.
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5/19/2013 10:10:48 PM
Ordered a battery on 5/6 and it already the 5/19, i still have not got my package. took tracking # to USPS, to check on the package. USPS say the tracking # does not exists. So i got ripped off by this seller.
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5/14/2013 5:10:28 AM
I ordered a new battery for my cell phone and it shows up DOA. Won't respond to any messages or RMA requests. What a joke.
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5/11/2013 9:52:47 PM
I ordered 2 "OEM" Samsung batteries for my cell phone. The advertisement had a picture of the OEM battery,
The batteries shipped were not oem batteries. However, they do work fine and seem to have the same capacity and longevity as the oem battery.
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5/8/2013 6:13:30 PM
Long to Newegg buyer. Quick response in U.S. Mail. I'm not entirely sure this was a new battery. I can usually run my phone 3 days on standby, but only 1.5 with this one. No apparent date code on battery. Buyer beware...
1 out of 1 people found this review helpful.
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5/3/2013 8:30:17 AM
Not-OEM product, works though. Took like 10 days to get to me and I live in a major city on the west coast, they are apparently in NJ.
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4/26/2013 7:42:09 AM
Order placed on 4/11, after checking with USPS if lost on 4/26, I was told it was shipped in a matter that it might be another 4 to 5 days before I receive it. I've ordered items from China that got here twice as fast. Still waiting for item hoping it's not completely LOST. No way to run a business, and hope Newegg will do a better checks on sellers they allow in. this is a bad review for Newegg itself.
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4/25/2013 5:16:02 PM
What I ordered was just fine when it got here, but it sat in NJ for 3 days for no reason other than make it a 5 day delivery
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4/24/2013 4:01:38 PM
i emailed there support to rma but got no response from them
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4/24/2013 10:45:35 AM
Packing was just bubble wrap. On a 1-10 with 10 the best, the shipping was a 2...
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- Your complete satisfaction is important to us! So our return policy is simple and hassle free.
•Customers must obtain a valid Returned Merchandise Authorization (RMA) number.
•Within 30 days from delivery date, and ship the item back to us within 30 days from RMA number is generated.
•Contact our customer service team via email to rma@amadvance.com to receive a RMA number, to ensure proper handling of the return and/or replacment/refund. Product cannot be returned without a valid RMA number.
•For Warranty information, DOA, merchandise Damaged or Lost in Transit, or Order Cancellations, please email us at rma@amadvance.com. In an event where there is an error regarding a price error or description we will notify you ASAP. In this event there will be no obligation to proceed with the purchase. Any amount charged to the customer will be 100% refunded.
•In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered.
•Buyer must read item descriptions carefully about compatibility, and must contact us first for any problem with the product received. We will either provide technical support or issue a RMA number for return.
•The issuance of RMA# does not guarantee final disposition, as all returns are subject to our inspection.
Your complete satisfaction is important to us! So our return policy is simple and hassle free.
-If returned product is tested defective and it is still covered within its warranty period, we will reship a new replacement to you.
-If returned product is confirmed a wrong product due to our shipping error, we will reship a right product to you at our expenses.
-If returned product shows obvious physical damage other than normal wear and tear, you will have to place a new order with us and our customer service will contact you with instructions; no refund will be granted.
-If returned product is tested working fine, we will have to process refund for item value, shipping and handling fee is non-refundable.
- How to Return?
•Please print the email that contains RMA number being sent from us to you. Place the email in box with your return shipment.
•On the outside of return package, clearly write your RMA# and Order/Invoice#.
•Please send the return package either by USPS first-class mail or priority flat-rate mail.
Our return address is:
RMA Dept
AmeriMax Advance LLC
11 Middlebury Blvd. Unit 2
Randolph, NJ 07869
If you need assistance, please email us at rma@amadvance.com or call (973)988-4659.
