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Ruze Shoes Seller Profile 909-946-5383 Email This Seller See Seller Store See all products from Ruze Shoes
In the year 2005, Ruze Shoes opened a store at Santa Anita Mall in Arcadia, California. Since then, we have closed our store and moved our business completely online. We are an independent shoe retailer and do everything we can for our customers, All The Time! We spend most of our day making sure your orders are processed quickly and your questions are answered immediately. We take pride in our customer service and ability to satisfy our customers' needs. We actively search for the best shoes to offer our customers at the best prices. Our prices are typically 30-50% off retail prices. All our goods are first quality and everything is always brand new. We do not deal with used footwear, manufacturer seconds, or store returns. Most of our products have only been in the market for one to two seasons, so you know you are not buying models from a few years ago because no one likes to wear out-dated shoes. We care very much about your feedback, suggestions or concerns, so please let us know if there is anything on your mind or if you just want to talk shoes!
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
sure you are happy so we offer a simple return policy. All you need to know is:
You have 30 days after receiving your shoes to ship them back to us.
• Please include your invoice that came with the package and write “please issue refund” on the invoice.
• You may return your shoes for a full refund provided the shoes are unworn and still contain all of the original packaging. Please send the shoes to:
1531 W 13TH STREET
Upland, CA 91786
• If you would like an exchange write down the size you would like to exchange for on the invoice and if we have them in stock we will ship them to you. We would suggest writing 2 or 3 different model numbers in the size you want just in the case the original model you bought are sold out.
• Expedited shipping charges are non-refundable (Ex: 1 Day, 2 Day Shipping).
• We will process your refund within 24-48 hours