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BestIPSolutions Seller Profile 847-619-2288 Email This Seller See all products from BestIPSolutions
BestIPSolution is a fast emerging multi-national security company with its United States office and warehouse located in the suburbs of Chicago. BestIPSolution specializes in offering its customers high end PoE products, IP network cameras and DVR/NVRs. IP network cameras are the newest form of surveillance equipment on the market to date and offer a much broader range of capabilities than the typical analog cameras. Multiple IP cameras can be powered using PoE switches, repeaters and injectors, while sending data through the same Ethernet cable to an NVR that will record the video feed for later use. This video feed can then be viewed live or as a recording on a computer or a mobile device with a user-friendly interface.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
We want you to be 100% satisfied with your BestIPSolution purchase. We have a 100% no-questions-asked Satisfaction Guarantee. Our returns policy means we will full refund your purchase within 30 Days after invoice. We want to make sure you have the right products for your IP Solutions.
BestIPSolution is not responsible for damage to personal property due to improper use of equipment. Improper use includes improper installation, lack of maintenance, or changing the product in any way from how it was manufactured.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.