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Seller#: 0UHOPTYVFMWLWHEBA

Outfitter Country Seller Profile 419-931-6931 Email This SellerEmail This Seller  See all products from Outfitter Country See all products from Outfitter Country

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (54 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 44 Reviews
newegg
81%
Good Rating + 4 7 Reviews
newegg
13%
Average Rating + 3 2 Reviews
newegg
4%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
2%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Long Time Newegger
Order Date : 6/26/2014

Rating + 5 Excellent Seller

I had to exchange my item with another one. The seller responded promptly and professionally to my requests and questions, and able to send me the exchanged item within 1 week time after they received the returned item. Very nice!

Things to be aware are: you need to pay on your own for the return shipping; and for refund (not exchange), they have a 15% restocking fee. However, those are clearly explained in their return policy in their website.

Did you find this review helpful? Yes No

N/A
Order Date : 1/8/2013

Rating + 5 Very quick.

Extremely pleased with the speed and efficiency.

Did you find this review helpful? Yes No

TRider
Order Date : 7/16/2012

Rating + 1 Wrong Items Sent

Opened package to find wrong color, wrong modle, etc. The only thing correct was the brand name.

1 out of 1 people found this review helpful. Did you? Yes No

savy shopper 541
Order Date : 6/20/2012

Rating + 5 Spyderco

I discovered Newegg does more than just computer hardware/software/tech.

i was surprised and delighted to find the lowest price available on a good I wanted to purchase

Did you find this review helpful? Yes No

Kingcobra
Order Date : 6/20/2012

Rating + 5 Love the Watch and Seller

Shipping was extremely fast and FREE. Great watch, too.

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N/A
Order Date : 6/8/2012

Rating + 5 ZIPKA

Super fast shipping and the item is just as described. I would most def buy from them again.
Thank you!

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N/A
Order Date : 5/26/2012

Rating + 5

The knife I ordered came as advertised. New and in the box.
The standard shipping actually arrived the day before it was expected.

Did you find this review helpful? Yes No

NTexHiker
Order Date : 5/22/2012

Rating + 5 Everything you'd hope for

The items I ordered arrived very promptly, exactly as advertised, and at a very competitive price. I won't hesitate to buy from this vendor again.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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