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Outfitter Country Seller Profile 419-931-6931 Email This SellerEmail This Seller  See all products from Outfitter Country See all products from Outfitter Country

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (88 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 64 Reviews
Good Rating + 4 11 Reviews
Average Rating + 3 5 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/12/2015

Rating + 1 Never received the package

I never received the package.

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Order Date : 7/11/2015

Rating + 1 Not what I expected

Purchase was for an item listed in title and overview as containing a dozen of the product. Item received was only for one of the product (not the twelve that were ordered). Outfitter Country responded quickly, reported the item was listed in error, and offered a return. Good customer service but I do not trust this company in providing what is ordered.

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Order Date : 11/7/2014

Rating + 1 Outfitter Country baseball offer

Seller is NOT reputable. Listings are likely erroneous. If listing in error for buyer favor , they WILL NOT send merchandise and request you to pay for return shipping despite their mistake. Will never do business unfortunately with Newegg either as they allow these type of merchants to use their website. Sad business ethics

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 11/19/2014

Rating + 5 Shipped Fast

Quick Shipping

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Order Date : 11/13/2014

Rating + 5 Thanks, Great Knife

Shipping was timely, great product, thank you!

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Order Date : 9/22/2014

Rating + 1 Newegg experience

Very poor buying experience. Went to immediately cancel the order because I hit the submit button in error and got ignored by Newegg. I am stuck with the item.

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Long Time Newegger
Order Date : 6/26/2014

Rating + 5 Excellent Seller

I had to exchange my item with another one. The seller responded promptly and professionally to my requests and questions, and able to send me the exchanged item within 1 week time after they received the returned item. Very nice!

Things to be aware are: you need to pay on your own for the return shipping; and for refund (not exchange), they have a 15% restocking fee. However, those are clearly explained in their return policy in their website.

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Order Date : 1/8/2013

Rating + 5 Very quick.

Extremely pleased with the speed and efficiency.

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Order Date : 7/16/2012

Rating + 1 Wrong Items Sent

Opened package to find wrong color, wrong modle, etc. The only thing correct was the brand name.

1 out of 1 people found this review helpful. Did you? Yes No

savy shopper 541
Order Date : 6/20/2012

Rating + 5 Spyderco

I discovered Newegg does more than just computer hardware/software/tech.

i was surprised and delighted to find the lowest price available on a good I wanted to purchase

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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