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Ultrafino Panama Hat Seller Profile 425-778-6708 Email This Seller See all products from Ultrafino Panama Hat
Ultrafinopanamahat.com is a small, honest, family-owned business headquartered in Mountlake Terrace, WA. It was originally established in 2003 and has been offering today's hottest styles at reasonable prices. We are an Internet-based retailer that understands the value of offering our customers the best for less. Our online store means that our overhead costs are low. In turn ,we are able to pass the saving along to you. We offer the best fashions panama hats from the world's top designer with the best quality and the BEST CUSTOMER SERVICE POSSIBLE.
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Standard Return Policy
Please allow 1-2 weeks following receipt of your return for exchanges to arrive, if you requested an exchange. We will send you an order confirmation email for your exchange order as soon as it is placed. If you are in a hurry, return your original item for a refund and place a new order online for your replacement item. This will expedite your receipt of the new/replacement item.
Hats Return Policy
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.