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Secondipity Seller Profile 877-637-3700 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Secondipity See all products from Secondipity

About Secondipity

We know that consumers have a lot of choices when it comes to finding and buying products online. That’s why we’ve created Secondipity to offer a shopping experience that’s different than what you’re used to. Here’s how:

1. Great prices every day.

We offer the products you want at a fraction of their original retail price – every day -- and often we have the lowest price on the Internet.

2. We give back.

We believe in doing well by doing good. That’s why a portion of every purchase that you make goes to support classrooms in need through DonorsChoose. Find out more about this nonprofit organization, how we’re giving back, and how you can make a difference by shopping at Secondipity.

3. We help you buy green!

We save you green by selling green products. Because our items are store returns and overstocks, cosmetically and functionally usable items that might otherwise end up in a landfill are instead satisfying your buying needs.

4. A name you can trust.

Secondipity is owned by Liquidity Services, Inc. (LSI), a leading online auction marketplace. LSI trades publicly on the NASDAQ exchange under the ticker symbol LQDT. Through our sibling company, we have access to store returns and excess inventory from merchants from all around the world, including seven of the top 10 U.S. retailers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (770 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 533 Reviews
Good Rating + 4 115 Reviews
Average Rating + 3 30 Reviews
Poor Rating + 2 27 Reviews
Very Poor Rating + 1 65 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 10/30/2015

Rating + 2 Poor product and bad packaging and no manual

Sorry I bought this Sony refurbush bluetooth speaker! One it just comes wrapped in a bouble wrap in a no name box, so it not great to give as a gift. Poor sound, no manual, I regret buying and giving it as a gift!

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Order Date : 9/20/2015

Rating + 5 Sometimes in life

Sometimes in life things don't always go as planned despite out best efforts.
So when things don't go quite right you want a company that's going to go above and beyond what's expected of them.
Thank you Secondipity for making it right!
You're a shining star in customer service.

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Order Date : 9/27/2015

Rating + 5 Best seller you can find on internet ever!

Lightning fast shipping, response and adjusted price in no time.
Honest, high value, and best customer service seller!

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Order Date : 8/10/2015

Rating + 5 Sony Ericsson neo V Phone

This was a steal and i am very thankful for this Very nice Phone that i enjoy very much.

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Order Date : 8/6/2015

Rating + 5 Quick Refund

I ordered a refurbished monitor from this seller which had several defects. I was able to return the monitor without any issue. Return shipping was free and I received a full refund of my purchase within a few day.

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Order Date : 8/4/2015

Rating + 5 Speakers

Arrived on time and in perfect condition. Thanks

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Order Date : 7/29/2015

Rating + 5 great speaker

Great sound.. works very good! Received item on time.

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Order Date : 6/18/2015

Rating + 1 received defective unit

i just opened the item. i took it to my sons welcome back school bash party. i took 1 picture then it freezes. now i owned a defective expensive camera without a good video/photos of my son... i think i have to contact the manufacture.

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Order Date : 7/7/2015

Rating + 5 Refurbished laptop

Laptop was shipped without a power supply. It took a week to get one. This is unacceptable. Should have been sent next day.

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Order Date : 5/10/2015

Rating + 1 missing components, zero communication

I purchased PC and when connected, it had 1/2 memory that specs listed. Seller did not respond to e-mails. Not recommended...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    30-days from date of purchase. Approval required for all returns.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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