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Seller#: 0UHOPTYV38EN572FC

In The Hands of Professionals Seller Profile 818-263-7864 Email This SellerEmail This Seller  See all products from In The Hands of Professionals See all products from In The Hands of Professionals

IN THE HANDS OF PROFESSIONALS (I-HOP LLC) sells the leading name-brand hand tools & test equipment at competitive prices. From Klein Tools, Greenlee, Wera, Wiha, Belden/Cable Pro, Portasol, 3M & a host of over 100+ manufacturers, our primary goal is becoming both the professional tradesperson's and the dedicated enthusiast's favorite ONE-STOP SHOP!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 17 Reviews
newegg
85%
Good Rating + 4 2 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 1 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
DM
Order Date : 6/15/2013

Rating + 5 ITHP

Great Tools - Good shipping time and packed well- the product I purchased was to say the least - in orders of magnitude better than the import product it replaced.

Did you find this review helpful? Yes No

jeepdc
Order Date : 12/2/2012

Rating + 4 Good Seller

The item was as described and the shipping was fast. Good seller.

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flash-o-tron
Order Date : 12/18/2012

Rating + 5 No problems

I ordered items for myself during the holidays, arrived safely and quickly. Would have no problems buying from them again in the future. professional seller.

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Kenzo
Order Date : 11/17/2012

Rating + 5 No problems at all

Received My Klein Tools Scout from this seller without any issues at all.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    IN THE HANDS OF PROFESSIONALS guarantees all of our items to work and be free from manufacturer's defects. All return items must be returned to us within 30 days of receipt for a refund. Buyer is responsible for return shipping costs. Non-defective items may be returned in original condition within 30 days of receipt for a refund of the purchase price of the item(s) MINUS 20 percent Restocking Fee. Buyer is responsible for return shipping costs. Customer must first email us before returning any merchandise upon which you will receive a Return Authorization number. Defective product requires notice of 5 days of receiving. Without a Return Authorization number, no credit or exchange will be issued. IN THE HANDS OF PROFESSIONALS retains the right to make a final decision on all returns.
RMA instructions
    Customer must first email us before returning any merchandise upon which you will receive a Return Authorization number. Defective product requires notice of 5 days of receiving. Without a Return Authorization number, no credit or exchange will be issued. IN THE HANDS OF PROFESSIONALS retains the right to make a final decision on all returns.
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