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Seller#: 0UHOPTYVRZ5WXW6A7

Sapido Seller Profile 757-971-0588 Email This SellerEmail This Seller  See all products from Sapido See all products from Sapido

About the Seller:

Founded in 2006, Sapido is committed to supplying innovative and high quality networking products at the lowest possible price. By doing more with less, we strive to make wireless access easier, more convenient, and more affordable than ever. Using our next-gen products, you can enjoy the ultimate in networking freedom and experience instantaneous connectivity to the internet whenever and wherever.

Customer Service:

The Sapido products are backed by superior customer support. If you need assistance, you can call us at 757-971-0588 from Monday to Friday 8am to 2pm EST or email us at support@sapidotech.com, and someone will respond within 24 business hours.

On the Web:

Stay updated with us by our Facebook, Twitter, and YouTube @sapidotech.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (87 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 67 Reviews
newegg
77%
Good Rating + 4 16 Reviews
newegg
18%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 4 Reviews
newegg
5%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
southboundtrain
Order Date : 9/19/2013

Rating + 1 Wanted it to work...

Arrived quickly but with one thin sheet as instructions. Had to go online to find manual, which was about as user -unfriendly as you can get. Wanted to setup as Wi-Fi extender so signal would be more than the 2 bars we currently get downstairs. Multiple back and forths with customer support (they were prompt in replies) on setting up only to have it not work. I suspect the range is extremely short as I had to move the unit very close to router I was extending to even set it up. Price was right just couldn't get the functionality I needed

Did you find this review helpful? Yes No

Father of 4
Order Date : 9/6/2013

Rating + 4 A little slower than Newegg

But not by much! Will do business with Sapido again.

Did you find this review helpful? Yes No

Mocha
Order Date : 8/5/2012

Rating + 5 Awesome

I don't know why I didn't get this sooner. It's easy, fast, and small. No accident waiting to happening with something hanging off by a few inches. It's perfect and I'm happy with the speed.

1 out of 1 people found this review helpful. Did you? Yes No

AZJohnb
Order Date : 6/3/2012

Rating + 5 Sapido USB AP

Arrived quickly and in good condition.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Sapido's Return Policy:

    Our goal is to ensure that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and making sure that we offer great customer service is our top priority. If you are dissatisfied with your purchase for whatever reason, please follow the guidelines detailed below, and we will be happy to assist you in returning your product(s).

    • Items purchased can be returned to Sapido Technology within 30 days of receipt.
    • You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price. A refund will be issued through the original form of payment within 3-5 business days of receiving the returned item at our warehouse.
    • A copy of the packing slip or the customer receipt must accompany all returns.
    • Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.


    Sapido’s 1-Year Limited Warranty

    Your exclusive remedy and Sapido’s entire liability under this limited warranty will be for Sapido, at its option, to (a) repair the product with new or refurbished parts, or (b) replace the product with a reasonably available equivalent new or refurbished Sapido product. Customers are responsible for the return shipping costs, and Sapido will send the fixed products or replacements to the customers at no additional charges to the customers. Any repaired or replacement products will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. All products and parts that are replaced become the property of Sapido.
RMA instructions
    Please send returns to:

    Sapido Technology, Inc
    2800 Crusader Circle, Suite 10
    Virginia Beach, VA, 23453
    United States
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