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Seller#: 0UHOPTYVRZ5W92CC2

Dealmedeal Seller Profile 832-613-1320 Email This SellerEmail This Seller  See all products from Dealmedeal See all products from Dealmedeal

DealMeDeal means Excellent Shopping Experience & Excellent Customer Service with great prices!

Besides the large variety of high quality products, our dedication to Customer Service makes us different than the others.

We listen to our customers and pay great attention to respond to all inquiries and questions in 24 hours.

We are hard-working people, and outside these working hours, we are still working on browsing for new products and developing better customer service techniques so that we can go serve our customers better.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/4/2012

Rating + 1 Helicopter #9SA18V09U9511

The item does not work. It runs in circles but will not fly.
I have filled out form for return number, but have not received any communication about it. I would like to return item and have a full refund. I feel full refund is in order as the item doesn't work and cannot be restocked and sold to another party. I do not want a replacement item..

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Order Date : 7/9/2012

Rating + 5

Fast shipping, no shipping info, as it came USPS, but like everything I've bought from newegg, it was on my doorstep within 5 days. Good customer service, my order was missing a part, but the issue was quickly resolved,. Would certainly order from again. Well worth 5 eggs.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    There is a 30 day return policy on items.

    All returned items must be received in the original condition with no technical damage.

    Returns are processed within 2-4 days from the time receive.

    Buyer is responsible return shipping.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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