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Seller#: 0UHOPTYVH68J54B0A

Comfort Wheels Seller Profile 718-480-5123 Email This SellerEmail This Seller  See all products from Comfort Wheels See all products from Comfort Wheels

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (27 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 19 Reviews
newegg
70%
Good Rating + 4 3 Reviews
newegg
11%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
4%
Very Poor Rating + 1 4 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 6/16/2014

Rating + 1 Wrong product shipped, no response from seller

I was sent the wrong item. I called NewEgg who instructed me to call the seller directly. I called the seller and left a detailed message with order number and everything. Never heard back from them. That was over 2 weeks ago.

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Cyfun
Order Date : 5/25/2014

Rating + 1 Missing items, no response from seller

Was supposed to come with two bulbs, but upon receiving and opening the package, it only contained one. Immediately emailed the seller, and received an out of office reply saying they'd be back in a few days. Waited a week, still no response. Emailed them again, and it's been a couple weeks and I haven't heard anything. At this point I just want a refund as I grew weary of waiting and purchased bulbs locally.

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N/A
Order Date : 5/1/2014

Rating + 5 Good Seller

LED bulbs worked perfect and fast shipping

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Zuhair
Order Date : 11/26/2013

Rating + 4 LED Grille Strobes

Although the product arrived later than expected, I am still happy to have received this product. I installed the lights immediately, and am happy with the result. I look forward to putting these led's to work as I continue fire policing. I would recommend this seller, as well as purchase products from them in the future.

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fab5
Order Date : 7/4/2013

Rating + 1

Wrong item was shipped by Comfort Wheels. Never reached a live person for customer service support after leaving 5 messages I contacted Newegg Customer Service. Only purchase from Newegg--they are fantastic. Spoke to a real person every time, and they credited account for refund within 3 days, plus received three emails from Newegg explaining the whole refund process. Newegg you rock, Comfort Wheels--sorry won't try to buy from you again.

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Dagwood
Order Date : 9/7/2012

Rating + 1 Wrong Item Rec'd

I would not recommend this seller. Ordered a GPS Friction Bean Bag Dash Mount. Seller sent a cheap suction cup mount made in China. Sent countless emails, photos of the item I received and the issue is still not resolved. Seller could not even view the *.jpg image that was provided even though it was sent to them from 3 different email accounts. I would avoid this seller .

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 5.00%

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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