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Seller#: 0UHOPTYVH68J68395

iSave Seller Profile 866-537-7073 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iSave See all products from iSave

We have the lowest priced gps devices, telephones, personal care, digital picture photo frames,GPS Systems, headsets, pet supplies, weather forecasters, coffee machines and other great items!! Our brands include Garmin, Panasonic, AT&T, Magellan and much more! Any problems? Call or email us ANYTIME!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (550 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 382 Reviews
newegg
69%
Good Rating + 4 92 Reviews
newegg
17%
Average Rating + 3 29 Reviews
newegg
5%
Poor Rating + 2 15 Reviews
newegg
3%
Very Poor Rating + 1 32 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Rob
Order Date : 7/7/2014

Rating + 1 cordless phone battery

I felt the add was misleading. It stated the batteries I ordered were going to be Panasonic batteries and there are even actual pictures of Panasonic batteries on the webpage, but I actually received another brand that was not genuine Panasonic batteries. I called about the matter and was told a ticket would be opened and someone would be calling me back within 24hrs about the issue, it has now been two weeks and still no one has called me back!!

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LCC
Order Date : 7/5/2014

Rating + 1 Poor Comunications

I ordered a handset. They shipped me a key detector?? They refused to honor the original order and correct it even after I emailed them a copy of the original invoice. I gave up and asked for a credit. I paid to ship it back as well! Have yet to see the credit....

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DH
Order Date : 6/19/2014

Rating + 5 Great Customer Service

I bought the items for some of my users and it was not what they wanted. I contacted iSave Customer Service and the were very helpful and sent the RMA right out for the return. They also did a follow up call after they received the items to make sure everything I needed was taken care. I give them 2 thumbs up for Customer Service.

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G
Order Date : 7/2/2014

Rating + 1 Ordering Nightmare

iSave chose to ship order to different address than the one I entered when I placed order. I then contacted them via phone and email multiple times to ensure they had correct address. I didn't get anywhere since they choose not to respond to emails or answer calls. My order of course was then shipped and Post Office deemed order undeliverable. My card was charged, I have no product, and iSave has made no attempt to resolve issue. FYI...Rating should be "0" but I didn't have that option.
Seller Response:The customer requested that we ship to a different address than what was entered during checkout. That is the only address we have access to. Since we were contacted 4 days after the order was placed, the order had already shipped. We could not re-route the package with the shipping method that was used. This customer has been extremely rude to every customer service rep who has tried to help. Both though email and over the phone. The order has already been fully refunded. We tried everything we could to resolve the matter, even though we shipped to the address that was provided to us by newegg.

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N/A
Order Date : 5/27/2014

Rating + 5 Great Seller

Items were just as described. Shipping was fast.. I would recommend them!

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N/A
Order Date : 5/21/2014

Rating + 5

UPS messed up the order delivery but the rep on the phone was courteous and started the refund procedure.

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FizzyMyNizzy
Order Date : 7/17/2013

Rating + 5 Nice and fast.

Nice and fast shipping.

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micahwave
Order Date : 5/23/2014

Rating + 1 Avoid these batteries

non-working batteries that don't hold a charge

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N/A
Order Date : 6/4/2014

Rating + 5

Product works great and shipping was faster than expected.

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N/A
Order Date : 4/1/2014

Rating + 4 Would buy from them again

Though the product I bought was DOA, they were willing to do a return for the full price. They were quick to reply to my RMA, though I'm not sure on who's end it was that took almost a month to get my money credited back. Not sure of the process involved for RMA's in the market place, though it didn't take anymore time than some RMA's directly through Newegg. Not a big deal I got the money credited back to my account without any hassle and iSave was quick to respond and take care of the matter in a professional way and I didn't have any hassles with the process. Essentially worked the same way it does when RMAing through Newegg.

P.S. The shipping was the same speed as I expect from Newegg, and the packaging was top notch.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    Cell Phone Return Policy:

    You may return or exchange merchandise for any reason within 30 days. There are certain conditions that must be met before any request for refund or exchange can be accepted. Cell Phone Purchase Request for Refund - Items must be returned back in the original sealed, unopened manufacturers packaging within 30 days of the original purchase date. Cell Phone Purchase Request for Replacement - Must meet all standards set forth below. If the standards are not met upon receipt of merchandise, it will result in the merchandise being returned to you at your expense:

    • Phone must be returned back with all original packaging, accessories & manuals.
    • Phone must not be damaged due to misuse, abuse or neglect
    • Phone must have a defect in materials or workmanship
RMA instructions
    Please request an RMA number via e-mail Newegg@isave.com
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