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Seller#: 0UHOPTYVH68J68395

iSave Seller Profile 866-537-7073 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iSave See all products from iSave

We have the lowest priced gps devices, telephones, personal care, digital picture photo frames,GPS Systems, headsets, pet supplies, weather forecasters, coffee machines and other great items!! Our brands include Garmin, Panasonic, AT&T, Magellan and much more! Any problems? Call or email us ANYTIME!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,538 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,043 Reviews
Good Rating + 4 230 Reviews
Average Rating + 3 65 Reviews
Poor Rating + 2 46 Reviews
Very Poor Rating + 1 154 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Kevin R.
Order Date : 4/24/2016

Rating + 4 As expected

Item was as expected in a sealed blister pack. Arrived in good condition. Used DHL as shipper and they are very slow adding two days to transit time.

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Order Date : 4/8/2016

Rating + 1 If you never receive your product, do not expect your shipping to be refunded. They will keep it.

They listed false information in the reason for refund. I never received the product yet they said I was "dissatisfied" with it. The "ship to" address was correct; no reason it shouldn't have arrived, yet it never arrived not once, but twice.
I will never purchase from iSave again.

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John S.
Order Date : 4/16/2016

Rating + 5

I became concerned after I placed my order to read some negative reviews. My only complaint was that the tracking they sent to me did not work. I don't know what carrier they used but the shaver heads showed up in my mail a week after I ordered them. They were the correct parts, just what I ordered.

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Order Date : 4/15/2016

Rating + 1 False Advertising

Described it as a phone but it was just the battery. Buyers beware

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Order Date : 4/10/2016

Rating + 5 Shipping was fast, and Customer support was helpful.

shipping for this item from iSave was fast. The customer support service was quick, and they got my issues resolved quickly. Would definitely buy from iSave again in the future.

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Run T.
Order Date : 3/25/2016

Rating + 1 False advertising, poor customer service.

First, the seller did not send the item as described. The item that I ordered is an Intel NUC kit with the RAM, HDD and SSD. However, the seller only sent an Intel NUC kit without the other components. Upon the contact with the seller, the seller took a few days to acknowledge that they sent the wrong item.

Instead of sending the correct item, the seller close listing and claim that the product advertised does not exists. Clearly, the seller does not know what it is selling. If the product does not exists, the seller should not have sent out another item as a substitute in the first place.

Also, the seller took did not know that newegg messaging system truncate emails address and hyperlinks. Took a long time before the seller could send me the return label.

A wast of time and incurred opportunity costs to buy other similar items that were on discount.

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Nathan S.
Order Date : 3/23/2016

Rating + 4 Decent at best.

Product was not the item pictured, however the item works as best as I can tell.

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Ilya M.
Order Date : 3/9/2016

Rating + 5 A+++++ Product & Service

A+++++ Product & Service

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Order Date : 2/5/2016

Rating + 1 Avoid

Avoid this vendor !
You will get used items and be unable to return them.

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Li W.
Order Date : 1/13/2016

Rating + 1 Very BAD, not received item and refuse to refund, have to contact NewEgg 20 times to get refunded.

never order from NewEgg again! other site is a better place to shop, cause it takes responsibility for the products on their site!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Cell Phone Return Policy:

    You may return or exchange merchandise for any reason within 30 days. There are certain conditions that must be met before any request for refund or exchange can be accepted. Cell Phone Purchase Request for Refund - Items must be returned back in the original sealed, unopened manufacturers packaging within 30 days of the original purchase date. Cell Phone Purchase Request for Replacement - Must meet all standards set forth below. If the standards are not met upon receipt of merchandise, it will result in the merchandise being returned to you at your expense:

    • Phone must be returned back with all original packaging, accessories & manuals.
    • Phone must not be damaged due to misuse, abuse or neglect
    • Phone must have a defect in materials or workmanship

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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