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Seller#: 0UHOPTYVH68J68395

iSave Seller Profile 866-537-7073 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iSave See all products from iSave

We have the lowest priced gps devices, telephones, personal care, digital picture photo frames,GPS Systems, headsets, pet supplies, weather forecasters, coffee machines and other great items!! Our brands include Garmin, Panasonic, AT&T, Magellan and much more! Any problems? Call or email us ANYTIME!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,634 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,121 Reviews
newegg
68%
Good Rating + 4 239 Reviews
newegg
15%
Average Rating + 3 66 Reviews
newegg
4%
Poor Rating + 2 46 Reviews
newegg
3%
Very Poor Rating + 1 162 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tracy Q.
Order Date : 7/7/2016

Rating + 1 Bad seller - Never buy from anyone on Newegg.

This seller identified the part as a LG2011 - with a Socket R but that is not what they sent. Also, it should have had the narrow ILM. Now charging a restocking fee of 15% and won't try and get the correct part in exchange. Newegg also charged us for other items that sellers didn't have in stock before they shipped. Then fraudulent charges on our credit card. Amaz@n is better and the seller never has you credit card information. Use Amaz@n!!

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Michael B.
Order Date : 7/1/2016

Rating + 5 Good price with free shipping.

Got here on time despite ordering it before a holiday weekend.

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Elizabeth Y.
Order Date : 5/26/2016

Rating + 1 NewEgg Marketplace Vendor, iSave, Is Horrible! 0 Rating!

I would HIGHLY recommend never purchasing products through NewEgg's marketplace vendor, iSave. They shipped me a damaged product. After immediately contacting NewEgg and requesting a replacement, it took them 6 days to send the return label. THEN after 16 days, I received the replacement - which was THE EXACT DAMAGED PRODUCT I RETURNED!! I contacted NewEgg for a refund, and they would only assist by submitting yet another return request to iSave. Now, I have to wait again for them to send the return shipping label and they won't refund my money until they have processed the returned product - which could be up to 1 week after they receive it!!! NewEgg has lost a customer because they choose to work with poor quality vendors like this!

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Donald T.
Order Date : 6/16/2016

Rating + 1 Do not order from this company iSAVE!

Do not order from this company. After being contacted from Newegg that the item was on backorder I canceled the order with Newegg a few days later. Then to no surprise iSave shipped the item a few hours later, go figure.... I should have looked at the reviews for this company prior to ordering. Now I have to wait "a few days" for my second cancellation to show on my end. This is going to make me not use Newegg to make purchases in the future... very disappointing.. should have just used Amaz☻n now I see the product is cheaper there!

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Jonathan S.
Order Date : 6/13/2016

Rating + 4 More about saving than service but generally favorable

The product received is as expected. As others mentioned the packaging is very minimal. The blister pack (plastic original package) "appeared" to have been opened but I think it wasn't actually opened. It just got split a little because my headset was in an un-padded plastic envelope.

The newegg websites tracking links never worked which may have as much to do with DHL as Newegg and that led to feeling uncertain about when it would arrive. So while that isn't a reflection on iSave, it didn't help the overall user experience. When I called NewEgg they informed me about the real URL to use to track the delivery which went from DHL to USPS. So if you have that feeling, call and they will help. Overall product arrived timely and in fine working order.

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DOUGLAS C.
Order Date : 5/9/2016

Rating + 1 Deceitful Advertisement

Ordered a BATTERY, LITHIUM-ION PACK - 010-10863-00 which is pictured and listed as a genuine Garmin battery. What arrived was a cheap Chinese knock-off which wasn't even rated with the same voltage as the OEM battery. When I contacted Newegg to exchange it for an actual Garmin as advertised, the best iSave would do was refund my money.

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Anonymous
Order Date : 5/10/2016

Rating + 3

Packaging insufficient. Product came in a lightly padded envelop that was torn open in shipping, scuffing the product. I recommend a rigid box next time to prevent the edges of the product taking damage in shipping. Product does function so we kept it.

1 out of 1 people found this review helpful. Did you? Yes No

Gawain T.
Order Date : 5/12/2016

Rating + 1 Terrible

Does not list products honestly. Ordered a cordless phone but received two phone batteries instead. Don't be tempted by the low prices, you're probably paying for something you didn't even want.

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 5/6/2016

Rating + 1 Picture showed a phone, but all you get are batteries.

This is like a lousy, probably intentionally dishonest online auction seller. Avoid.

1 out of 2 people found this review helpful. Did you? Yes No

Ron S.
Order Date : 4/16/2016

Rating + 4 Product was well described and displayed

The product arrived as promised and in appropriate condition.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Cell Phone Return Policy:

    You may return or exchange merchandise for any reason within 30 days. There are certain conditions that must be met before any request for refund or exchange can be accepted. Cell Phone Purchase Request for Refund - Items must be returned back in the original sealed, unopened manufacturers packaging within 30 days of the original purchase date. Cell Phone Purchase Request for Replacement - Must meet all standards set forth below. If the standards are not met upon receipt of merchandise, it will result in the merchandise being returned to you at your expense:

    • Phone must be returned back with all original packaging, accessories & manuals.
    • Phone must not be damaged due to misuse, abuse or neglect
    • Phone must have a defect in materials or workmanship

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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