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Seller#: 0UHOPTYVH68J68395

iSave Seller Profile 866-537-7073 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from iSave See all products from iSave

We have the lowest priced gps devices, telephones, personal care, digital picture photo frames,GPS Systems, headsets, pet supplies, weather forecasters, coffee machines and other great items!! Our brands include Garmin, Panasonic, AT&T, Magellan and much more! Any problems? Call or email us ANYTIME!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (890 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 593 Reviews
newegg
67%
Good Rating + 4 132 Reviews
newegg
15%
Average Rating + 3 47 Reviews
newegg
5%
Poor Rating + 2 25 Reviews
newegg
3%
Very Poor Rating + 1 93 Reviews
newegg
10%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
GArthur
Order Date : 3/22/2015

Rating + 5 Great Product - Fast Delivery

The GPS was delivered quickly and exactly what was advertised.

Did you find this review helpful? Yes No

TGAMO
Order Date : 4/24/2015

Rating + 3 Slow shipping

I don't know what the issue is but this vendor likes to take their sweet time shipping. Not the typical Newegg experience.

Did you find this review helpful? Yes No

Brian
Order Date : 2/20/2015

Rating + 1 False Advertising

The item pictured by iSave showed 8 walkie talkies. Additionally, their description stated there were 4 units of MR350R included. Each MR350R includes two radios, two batteries and one charger. I was only shipped two units. When I requested that they ship the remainder of the shipment, they stated there was an error in the listing and they would not honor it. They did offer and follow through with a refund, but the time a trouble wasted through this effort has turned me completely away from ordering from any other NewEgg Marketplace seller, as NewEgg also was unable to resolve the issue. It would stand to reason that if NewEgg is putting their name and logo on the web site, boxes, shipping labels, etc., they should remain an active stakeholder and exercise some level of quality control and accountability for their Marketplace sellers and to their customers.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/6/2015

Rating + 5 Works great!

I'm giving 5 stars because the battery arrived earlier than I was told it would. It works like a charm! Zero problems.

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/15/2015

Rating + 1 Bluetooth!!!!!!!!!!!!!!!!!

I already buy the same item thru another company , 12 dollars shipper, has been used for a few days and I still do not have my money back to my account, I might have to wait another week or so... What a pain in the you know when Newegg use a third party like ( I-save ) Not good at all

1 out of 1 people found this review helpful. Did you? Yes No

W.H.
Order Date : 3/25/2015

Rating + 5 Good customer service!!!!!

Seller provides good service, communication, and very prompt

0 out of 1 people found this review helpful. Did you? Yes No

W.H.
Order Date : 3/25/2015

Rating + 5 Good customer service!!!!!

Seller is very responsive, prompt, and has good customer service skills

0 out of 1 people found this review helpful. Did you? Yes No

ripped-off by this s
Order Date : 2/27/2015

Rating + 1 DEADBEAT SELLER

Items shipped aren't the same as advertised. I really wished newegg would allow no eggs.

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N/A
Order Date : 2/18/2015

Rating + 1 Norelco Razor

Here is my experience -
February 19 - ordered razor ($89.95) - Visa was denied (fault of Visa)
February 20 - successfully ordered razor
February 21 - learned that NewEgg charged my Visa account twice (Feb. 19 and Feb. 20)
February 24 - received two packages with razors on same truck
February 25 - phoned NewEgg and was told to call the company that actually sold it to me - called that company and was transferred into voice mail (told to expect a restocking fee) - got on iSave and printed out RMA - paid $10.40 to UPS store to return one unopened box to iSave (was told by UPS that I would receive message when it arrived - this did not happen)
March 10 (13 days later) - received three messages from NewEgg of arrival of RMA item
March 11 - received message from NewEgg that my refund had been posted and it would be in my Visa account in 3-5 days
March 12 - refund appeared in Visa account
It took three full weeks to correct the error.

2 out of 2 people found this review helpful. Did you? Yes No

Drew
Order Date : 3/9/2015

Rating + 1 Horrible

Sold me USED in-ear headphones, without disclaiming that the product was not new. Gross. Company should be ashamed of itself.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Cell Phone Return Policy:

    You may return or exchange merchandise for any reason within 30 days. There are certain conditions that must be met before any request for refund or exchange can be accepted. Cell Phone Purchase Request for Refund - Items must be returned back in the original sealed, unopened manufacturers packaging within 30 days of the original purchase date. Cell Phone Purchase Request for Replacement - Must meet all standards set forth below. If the standards are not met upon receipt of merchandise, it will result in the merchandise being returned to you at your expense:

    • Phone must be returned back with all original packaging, accessories & manuals.
    • Phone must not be damaged due to misuse, abuse or neglect
    • Phone must have a defect in materials or workmanship
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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