Costumelicious Seller Profile
812-333-3450
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Review Summary
(143
Reviews
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| Excellent |
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96 Reviews |
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| Good |
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19 Reviews |
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| Average |
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8 Reviews |
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| Poor |
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5 Reviews |
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| Very Poor |
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15 Reviews |
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| Reviewer | Seller Review |
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1/26/2013 9:43:16 AM
This dress doesn't last more then 3 hours. Very bad quality.
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11/5/2012 10:27:51 AM
I ordered a costume and when it arrived in the mail, it did not fit because the sizing guide was inaccurate. When I tried to reach Costumelicious to get an RMA number so that I could return the costume for a refund, they didn't respond. They failed to respond to four emails. I finally had to contact New Egg costumer service. New Egg handled it quickly and easily, but my experience with Costumelicious on this transaction was below par.
1 out of 1 people found this review helpful.
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10/30/2012 1:43:28 PM
Originally I was going to purchase this item (retro sailor costume) on party city.com. Was going to cost me about $75 dollers in total just to ship to me. Then I did some looking around and came across this seller on Newegg. First time buying from this seller aswell as this website, let me just say I am very pleased!! I paid about $40 in total which means I saved over $30!. Fast shipping, costume was practically brand new! Am very very very happy =) thank you!
0 out of 1 people found this review helpful.
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10/26/2012 12:34:19 PM
I paid for 1 day shipping ($30) so that I could get my costume in time for a halloween party. The order was placed on Wednesday. After I realized that the shipping promise did not include packing time, I tried to call and see what my options could be to have it in time. Also, I paid for expidited one day shipping. The package shipped out yesterday but was not going to be delivered until Saturday. That is 2 days, NOT one day like promised. Luckily, I sweet talked my way through the post office to drive there and pick it up myself. I sent this seller two messages and have yet to hear back from them! Terrible way to do business.
1 out of 1 people found this review helpful.
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10/21/2012 10:03:37 AM
The purchase was quick and smooth, but I guess my lesson to learn was to not attempt to buy children's costumes on line. The costume marked 3T-4T would not even come close to fitting on my toddler who wears a 4T. Honestly, the opening wouldn't even fit over her head. The return process being so cumbersome from this seller along with the fact that I would have to pay for return shipping AND the shipping of the replacement item made it not worth my while to attempt to exchange. I guess they're only interested in selling, not so much in ensuring that their customers are happy after the sale. I learned my lesson -- it cost me the price of one kid's costume.
2 out of 2 people found this review helpful.
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10/17/2012 4:12:41 PM
No one replied to any of my emails in regards to returning the item. They make it very difficult to return an item. Ill never order from this seller again.they only accept email for return, but no one replies.......
2 out of 2 people found this review helpful.
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10/15/2012 3:52:44 PM
No one replied to any of my emails in regards to returning the item. The product itself was good, and it shipped to my house quite fast. BUT They make it very difficult to return an item. Ill never order from this seller again.
2 out of 2 people found this review helpful.
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10/14/2012 12:09:21 PM
Extremely speedy shipping. Ordered on Friday and received on Tuesday! Costume is absolutely darling. Great material. I can't wait for Halloween!
1 out of 2 people found this review helpful.
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9/28/2012 11:44:18 AM
Awesome costume. My daughter loved it!! Shipped super quick, Thanks so much!!!
0 out of 1 people found this review helpful.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- To request an RMA number, please send us an email and include your order number, item(s) to be returned, and the reason for the return. Returns must be postmarked back to us within 30 days of your purchase. Unauthorized returns will delay processing, and may be refused.
Only the original merchandise price is eligible for credit.
The original shipping/handling and insurance fees are non-refundable.
Processing time for refunds is typically 3 business days from when we receive it.
During the Halloween season, please allow up to 4 weeks for refund processing.
- Option 1: Buy A New Size and Return The Original Item For A Refund:
This option is best for customers who need the replacement in a hurry or who want to ensure that their new size is in stock and available. Simply purchase a new size or style and we will ship your new order as soon as we receive payment. Return the original item along with your RMA number written on the invoice. Once we receive your return we will refund the purchase price of the returned item.
Option 2: Return Your Item For A Refund Without Purchasing a New Product:
If you cannot find a suitable replacement in our inventory, we will refund your order, but a minimum 15% restocking fee will apply. Return the product to us with your RMA number written on the invoice.
