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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
RefurbKing is where you can find the lowest price on every day consumer products from quality name brands. Our mission is to provide deep discount on quality name brand products combined with our outstanding customer service to shoppers just like you, to create a satisfying online shopping experience with us.
For over 35 years, we served our local community with our low prices and excellent customer service, and we pledge to provide the same kind of attention to our online customers. We treat every one of our customer with utmost respect as if they were our only customer, because we truly believe that no matter what type of business you run, it will always thrive on customer satisfaction.
From 60-inch Plasma TVs to Four-door French style refrigerator, whatever your needs are, at Refurbking Inc, you will find just the right product at the right price. So please, shop with confidence and peace of mind as we strive to make your online shopping with us at a top notch experience. And please, feel free to call us and we can assist you in fulfilling your specific needs.
Avista is a manufacturer of Designer Furniture and Upholstery that understands the critical role of structural integrity in furniture that supports the need for style and functionality. With more than 15 years experience in furniture design and manufacturing, each piece of Avista furniture is made with superior engineering, premium materials, sophisticated and elegant design.
Our Malaysia factory is approximately 120,000 sq ft, and China factory is approximately 150,000 sq ft. Combined we have a workforce of more than 700 well trained members. Each factory is well equipped with the latest state-of-the-art machinery, which ensures productivity and quality of all manufactured products.
We have one simple goal – to create furniture that is not only designed to look exquisite, but also to complement your audio / video equipment in both traditional and contemporary uncompromising expectations of our customers around the world, and will continually focus to develop and improve some of the most beautiful furniture lines we have to offer in the market. With factories located in China and Malaysia, we offer a wide range of audio / video furniture with a variety of designs and styles. Our stream line approach will help in limiting overall costs, and enable us to provide products of the best value for our customers. We can also custom make your own unique design of audio / video furniture with the highest quality standards.
----------------------------------------------------------------------------------------------------------------------- We are open during weekdays, 9am to 5pm CST. Unfortunately, we are closed on Saturdays, Sundays and any Major Holidays.
Sales Related Inquiry, Product Info: 1-877-242-3800
Customer Service, Returns and Product Troubleshoot: 1-877-246-3700
Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.
Order Date : 2/12/2013
2/22/2013 3:59:17 PM
75 lbs. Air Conditioner Ordered
So far so good. I sent the company an e-mail inquiring about the shipping, I was answered promptly with information on the fact that it had been shipped, and a tracking number was given.
The heavy package got here exactly on time, and even if there was any damage, which there was not, I would put that more on UPS.
All things considered, I had a good experience with them.
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Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: 15.00%
Service (Non-Defective products): Non-Defective returns are accepted within 30 days from invoice date and are subject to 15% restocking fee. Item must be returned at buyer's expense, fully working condition in original packaging. Original shipping charges are non-refundable.
Service (Defective products): For any defective merchandise, Please obtain an RMA (Return Merchandise Authorization) by contacting us directly via phone or email. We will contact you within 48 hours upon your request with detail on receiving proper warranty service from us. If merchandise is received as DOA (Dead on Arrival) or does not function properly within 15 days from invoice date, we will send you a pre-paid return shipping label. Replacement merchandise will be shipped once we receive the original merchandise back.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information. 2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button. 3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry. 4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us. 5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.